Mercedes-Benz of Loveland

(731 reviews)
Visit Mercedes-Benz of Loveland
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 692-6907 (888) 692-6907
Used (888) 762-3147 (888) 762-3147
Service (888) 864-6201 (888) 864-6201

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Easy as pie!

We went in with a car in mind. Chase Albright listened to our needs and helped us get that car. He was very knowledgeable regarding the Mercedes and we will be back for more lessons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Outstanding service

I felt the dealership, in general, was very welcoming with a no-pressure atmosphere. Nic, Brian and Felipe were very helpful in helping to configure my new AMG to include all the features I wanted and in preparing the paperwork in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience

My wife and I had a great buying experience with Nick Umholtz. It all started at the April car show in Denver. We kept in touch. Nick is the consummate sales person--nudging but no push. We ordered a 2018 GLC and to date are most happy with it. Great features and ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied Customer

My husband and I just purchased a GLE 350 from Chase Albright at Mercedes-Benz of Loveland and we could not be happier with our experience. Chase went above and beyond to make this happen for us. He is a wonderful salesman with great integrity and amazing character. Not only was Chase respectful and honest, so is the entire staff at Mercedes-Benz of Loveland. If you are in the market for a different vehicle, we highly recommend you check out this 5 star dealership. They will make you feel like you are the most important people in the world. And I need to mention their service department, they will surpass your highest expectations. Thanks Mercedes-Benz of Loveland! Jim and Sherry Meyer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent

Our experience was fantastic. We enjoyed working with Carlos, and the car is amazing. The process was easy and pleasant. The dealership is very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Cla 250

Bought many cars, I know we got a great deal. Chase Albright was awesome zero pressure. I also know if we any questions or problems he?d answer. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

BillandCathy

We had a great experience purchasing our new car. Everyone at the dealership was friendly and helpful. Chase Albright did a great job, we highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No pressure

Paul was a great salesman. He didn't pressure me and let me take time to talk to my daughter's fiance about buying the car. He took care of getting things fixed on the car before purchsing. Also, later he took care of a reimbursement for a wheel repair I paid for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Don't be fooled

Paul Mizelle will lure you in with fake low prices and take advantage of you. It's disappointing how dishonest and sick business practices are allowed. People need to avoid Paul at all costs. Otherwise, you'll get screwed over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Service!

Chase was great to work with. He made sure I got the right car. All in all everyone at Mercedes Benz Loveland was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No