Reviews
Great customer service.
Great customer service. People are very pleasant to deal with. My service advisor Aaron Beck was super to deal with. He had researched what service items I needed in addition to the standard oil change and tire rotation for the mileage on my vehicle and got me current. I really appreciated that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Aaron and our team delivered a 5-star service experience, dworth! Thank you for choosing us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Excellent experience
Have been dealing with you since we purchased our Cadillac from Luke in 2018. Love the car and you’ve all taken excellent care of us for 5 years. Nothing but professionalism from all your staff, esp. Luke and Brad. Will go nowhere else and highly recommend your establishment. Thanks for your service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Welcome back, Tom, and thank you for your 5-star rating! We're so proud of our team for delivering another 5-star visit. We'll be sure to pass along your awesome review & we look forward to working together again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Excellent customer service.
Excellent customer service. Our salesman Bill did an excellent job and we didn’t feel pressured. Terry in finance was excellent too. We had a very positive experience and would purchase from this dealer again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome back, Jenbartolomeo, and thank you for your excellent rating! We're so proud of Bill & our team for delivering a 5-star shopping visit. We hope you're loving your new ride! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Friendly service willing to help and not trying to over
Friendly service willing to help and not trying to over charge this is why I buy from this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Michael! We're glad you had a quality experience and we appreciate you choosing us here. Please don't hesitate to let us know should you ever need anything. You're family. Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Awesome service department, and sales , staff is always
Awesome service department, and sales , staff is always friendly and attentive to anything I need from purchasing my lease vehicle to service . Service department always works with you to repair your car in a great timely fashion and good pricing . They also transport you back home so you don’t have to wait , the concierge pick up and delivery of your vehicle is one of the best options . Love this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome back & thank you for always choosing us, Danny! It's a team effort here every day & we're pleased to read you're always taken care of. We look forward to many more years together! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Your welcome Justin Thank your for the quality work performed , and for always making sure my needs are attended to while my car is in service
This is what a car buying experience should be….
This is what a car buying experience should be….and Gus is what every car salesman should be. Gus is knowledgeable, helpful and friendly. Loved buying a car from him. The rest of the buying experience was equally as good. Great dealership - don’t hesitate if your considering buying a Cadillac!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you enjoyed your shopping experience, Cris! Gus is an all star & we're proud of him for taking care of you. Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
This dealership was excellent!
This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our transaction was smooth, easy and we walked away very satisfied!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy that your shopping experience went seamlessly! Congratulations & welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our transaction was smooth, easy and we walked away very satisfied!
Awesome service!
Awesome service! Treated me like family and completed all work ah ad of schedule and under cost expectations!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear our team went above and beyond to deliver quality service! Visit us again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Overall Great Experience
Very Good, this is the third vehicle we have purchased from Earhnardt Cadillac. We have been happy with our purchases and the service we have received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome back, Christy, and thank you for your excellent rating! We're so proud of our team for delivering another 5-star visit. We hope you're loving your new ride! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
We've been a customer for 4 Cadillacs now--same
We've been a customer for 4 Cadillacs now--same dealership every time. Great service. Friendly salesmen. Helpful all the way around. Carter and Terry were extremely professional, kind, and knowledgeable. We'll definitely go back when we need Number 5!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being a valued member of the Earnhardt Family! We're so proud of our team for always delivering excellent service. We look forward to providing you with another excellent shopping experience soon. Take care! Regards, Justin Conover General Manager Justin.conover@earnhardt.com