Reviews
Earnhardt Cadillac has NEVER let me down.
Earnhardt Cadillac has NEVER let me down. Friday night, around 8pm, I was going to use my car and it wouldn't start. I called Earnhardt Service Center on Saturday right at 8am. Aaron, listened and advised me to call the Cadillac Road Assistance number. Aaron said the battery was good, they'd squeeze me in to get me help. I did and they made arrangements for a repair service. Within 10 minutes I had a text letting me know there was someone on the way. The constant text messages kept me informed and confident they would be one the way. Within 20 minutes I had a repair service man, who gave my battery a jump start and let me know the alternator was fine but I needed a new battery. The gentleman was friendly, experienced, and very helpful I called Earnhardt and let them know I was on the way. Once I got there, Aaron immediately got me in and within 45 minutes my car had a new battery, with a 3-year warranty! My car was fixed and ready. I am SO happy with Earnhardt Cadillac Service Department!! Thank you Aaron, Penny E
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Penny, we're thrilled to hear about your positive experience with our service department! It's great to know that Aaron and our team were able to assist you promptly and efficiently. We appreciate your kind words and look forward to serving you again in the future. Thank you! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
We had an issue with our thermostat, and we were able to
We had an issue with our thermostat, and we were able to drop the car off right when it happened. They arranged for a rental, and called us the same afternoon to tell us it was fixed. We expected to be without the car for days. Highly recommend Aaron and Earnhardt Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Patty, thank you for sharing your experience with us! We're thrilled to hear that Aaron and our team were able to promptly fix your thermostat issue and provide you with excellent service. We appreciate your recommendation and look forward to serving you again in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Great experience.
Great experience. Took the time to understand my needs. Would recommend to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your stellar rating and recommendation, dhalect. We look forward to delivering another excellent visit soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Excellent service advisors and excellent work by the
Excellent service advisors and excellent work by the techs. Brad is great at his job. Very professional and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to see Brad and our team take great care of you and your vehicle. We hope it's running like new and we look forward to seeing you here at your next visit. Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Great Service from Owen & Mike in Sales and Terry in
Great Service from Owen & Mike in Sales and Terry in F&I. Also Great Service Advisor Paul Kirwan. Will be with you till the end. Thank you All 4 of you for making everything smooth since moving here from Florida.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting our team, Dave! We look forward to many more 5-star visits in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Once again, a service need arose and Brad Hartman not
Once again, a service need arose and Brad Hartman not only provided a loaner car but got the job done in a short time the same day. I go here for all my Cadillac and Chevy service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Very professional, made the whole purchase process very
Very professional, made the whole purchase process very easy. Bill was our salesman and he was fantastic
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase, Tim! We're so happy to hear you found an excellent vehicle and experienced a 5-star visit. Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Brad in service department is professional and explained
Brad in service department is professional and explained all that was done on my car. Arrange concierge driver to take me home and return my car when service was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi BJ! We love to hear Brad ensured your service visit went seamlessly & we can't wait to deliver another stellar visit soon. Take care! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Pete and staff made the process of purchasing a vehicle
Pete and staff made the process of purchasing a vehicle feel easy. Good communication and nice to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear Pete and our team ensured an excellent experience! Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com
Pete and staff made the process of purchasing a vehicle feel easy. Good communication and nice to work with.
First time at a dealership where after leaving I did not
First time at a dealership where after leaving I did not feel mugged.Clean and nice environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, James! We're glad you had a quality experience and we appreciate you choosing us here. Please don't hesitate to let us know should you ever need anything. You're family. Regards, Justin Conover General Manager Justin.conover@earnhardt.com