Earnhardt Chandler Cadillac

(469 reviews)
Visit Earnhardt Chandler Cadillac
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (480) 422-5933 (480) 422-5933
Used (480) 422-9538 (480) 422-9538
Service (480) 374-5617 (480) 374-5617

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Earnhardt Chandler Cadillac from DealerRater.

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Lee was great and helped us get a great deal on our new

Lee was great and helped us get a great deal on our new vehicle. Definitely recommend them. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear that Lee provided excellent service and helped you find a great deal. Your recommendation means a lot to us. Enjoy your new vehicle! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

When I brought our XT5 in for regular servicing and

When I brought our XT5 in for regular servicing and described a problem Paul knew immediately what the cause was even though it wasn't evident from the car's behavior. He then prepared me for what will need to be done on the next visit. He always delivers excellent service and I'm glad he's our service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Paul and his expertise. Our team always strives to provide top-notch service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Paul is very knowledgeable!

Paul is very knowledgeable! He knew exactly what was wrong with our Cadillac XT4. He also was very knowledgeable and explained how we could be covered for the next 6 years with the extended warranty that is offered at Cadillac. Now that we purchased the extended warranty we feel so much better knowing we are covered for 6 years! He is so awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with Paul! It’s great to know he provided you with the knowledge and support you needed for your Cadillac XT4 and the extended warranty. Thank you for sharing your thoughts; we appreciate your trust in us! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Thank you Bull for connecting us to this outstanding team

Thank you Bull for connecting us to this outstanding team of professional, knowledgeable, respectful and kind team! Thank you Ron, Andy and Justin for working above and beyond in providing us with our beautiful new 2025 vehicle! A special thank you to Ron for your genuine patience and kindness. EXCEPTIONAL EXPERIENCE on every level! Kirk and Deneen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kirk, we’re thrilled to hear about your exceptional experience! Our team strives to provide top-notch service, and it’s wonderful to know Ron, Andy, and Justin made such a positive impact. Enjoy your new vehicle, and thanks for sharing your feedback! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Working with the sales professional Owen Dirks, Finance

Working with the sales professional Owen Dirks, Finance Manager Terry Schaier and sales manager John (forgot his last name) was an absolute pleasure. They made me feel at ease during the entire negotiating process and gave me what I believe to be a reasonable price on my 2014 Corvette Stingray. Cudos to them all for being standup professionals and a credit to their organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the fantastic feedback, Robert! We're thrilled to hear that Owen, Terry, and John provided such a positive experience during your purchase. Our team strives to create a comfortable atmosphere for our customers, and it's great to know that they succeeded with you. Enjoy your Corvette Stingray! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Working with the sales professional Owen Dirks, Finance

Working with the sales professional Owen Dirks, Finance Manager Terry Schaier and sales manager John (forgot his last name) was an absolute pleasure. They made me feel at ease during the entire negotiating process and gave me what I believe to be a reasonable price on my 2014 Corvette Stingray. Cudos to them all for being standup professionals and a credit to their organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robert! We’re thrilled to hear about your positive experience with Owen, Terry, and John. Our team strives to make the buying process smooth and enjoyable. We look forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Great service.

Great service. Quick and easy even with the remodel of their normal building. Helpful and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janiece, We're happy to see you received prompt and quality service and we can't wait to show you our new and improved facility soon. Thanks for being part of the family. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

they got me in on time and got my service work down on

they got me in on time and got my service work down on time- thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had a great experience with us. Timeliness is a priority, and we're glad we could meet your expectations. Looking forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

The customer service was excellent.

The customer service was excellent. They got the repairs done on time. Nice work and very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our customer service and timely repairs. Your satisfaction is our priority, and we appreciate your support! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Jose R is a great service advisor, keeps you informed and

Jose R is a great service advisor, keeps you informed and follows up on the progress of repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, RG! We're thrilled to hear about your positive experience with Jose R. Our team strives to keep you informed every step of the way. Your satisfaction is our priority! Regards, Justin Conover General Manager Justin.conover@earnhardt.com