Niello Acura

(1,017 reviews)
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Sales hours:
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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Chris was great, made it a quick and easy process while

Chris was great, made it a quick and easy process while also explaining everything and answering all my questions. He was honest and made us feel comfortable with our decisions ! Great experience overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have always purchased locally at small town

I have always purchased locally at small town dealerships. I’ve always heard horror stories of big city dealerships with their pressure salesman and tactics. I was pleasantly surprised how professional Brian and staff were. Friendly no pressure no hassle easy to work with. Thanks.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David was so kind and has good knowledge.

David was so kind and has good knowledge. He explained and showed us how the car’s features work. Representatives answered all our questions and gave a good deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Great experience! Loved the follow up and customer service. Will definitely buy again from Niello

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Brian on getting the car of my dreams and

I worked with Brian on getting the car of my dreams and couldn’t be happier. Brian was a great communicator and made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and warm staff.

Friendly and warm staff. Artiom was superb in his service. He went above and beyond and delivered world class service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were looking for a reliable vehicle at a good price as

We were looking for a reliable vehicle at a good price as a graduation gift and found it at this dealer. Staff was nice. Very understanding of our specific needs. Knowlegeable about the vehicle itself and how to use it's features. Low pressure. The only complaint - took a LONG time for loan documents. But they got us a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Roy and Angela were outstanding to work with.

Roy and Angela were outstanding to work with. We have bought and sold many cars and they were by far the best. Roy was not pushy, offered assistance, offered ideas we hadn’t thought of and went out of his way to answer all of our questions. He is extremely knowledgable and you could tell he genuinely cared about helping us find the right car. His follow up was exceptional as was Angela’s. Angela assisted us with putting our deal together and was kind, knowledgable and knew not only her financing options inside and out, but also those of the other options we were considering. Again, not pushy, but very direct, disclosed the good and the bad and worked with us to find the best solutions. Brian, our business manager was kind and as efficient as one can be with all of the paperwork!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience buying a car from this

It was a great experience buying a car from this dealership. Chris was very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very accommodating.

Very accommodating. Sales rep Robbie came in on his day off to help us make our purchase. He helped us to learn the new vehicle accessories. He also called the next day to check how we were doing and has made himself available for any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.