Niello Acura

Dealership seems to have slipped somewhat based upon my previous, long term experience with Niello and especially with Gary (Previous Internet Sales Representative). Brian Wood not as diligent in returning phone calls or as customer focused in getting follow up questions answered. Excellent when dealing with him in person not so much getting answers and returning phone calls.

Great experience! Everything went smoothly with the buying process and would definitely recommend this dealership. We love our new car!

I received an outstanding service at Niello Acura while buying a new Acura MDX. The staff was friendly and knowledgeable. I got an amazing deals on MDX and financing. It was my 3rd vehicle I bought from Niello Acura. I always service my vehicle at Niello. Thank you, All for outstanding customer service. I will use your service again and recommend to my friends and family.

Great customer service. They are patient and extremely helpful when selecting a vehicle. They work with you to find a vehicle within your price range.

Niello Acura was great from the beginning when we started talking online a via email and text. The sales part was very smooth as well. We love Niello.

Our second time leasing a vehicle from Niello & it was just as smooth as the first. They have a great team & we will be back.

It was an awesome experience. They went above and beyond to make sure i got the car that I wanted.

I would say it was a very good experience. There was no pressure and the entire process was straightforward. I enjoyed working with Lance and Brian. I would recommend them.

Jonathan, a true gem at Niello Acura, made our recent car test drive and purchase an exceptional experience. His expertise in cars, coupled with his patience and genuine care for our needs, transformed the process into a stress-free, enjoyable journey. Jonathan's ability to connect with his customers and prioritize their satisfaction is evident in his approach, making him an invaluable asset to Niello Acura. I wholeheartedly recommend Jonathan to anyone seeking a knowledgeable, friendly, and patient car salesperson. He truly embodies the essence of customer-centric service. Further, on the day of signing our deal, we worked with Pedro and Daniel, the dynamic duo at Niello Acura. They transformed the negotiation and paperwork aspects of our recent car purchase into an exceptional experience. Their expertise, professionalism, and unwavering commitment to my satisfaction were evident throughout the process. Pedro's skillful negotiation tactics and Daniel's meticulous attention to detail ensured a mutually beneficial outcome and instilled confidence in every step. Together, they embody the essence of customer-centric service, making them an invaluable asset to Niello Acura.

Chris was great, made it a quick and easy process while also explaining everything and answering all my questions. He was honest and made us feel comfortable with our decisions ! Great experience overall