Niello Acura

(1,013 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Not sure who Gary Hartman is but our sale representative

Not sure who Gary Hartman is but our sale representative was Moe Lopez and he provided us with the best customer service. From our inquiry to the final sale, he was responsive and consistent with keeping us updated and making sure all of our needs were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Moe was great to work with.

Moe was great to work with. Moe and Brian Watkins went out of their way to help me with my purchase and making sure that it got shipped to New Mexico. Moe answered all my questions timely and was very responsive and respectful. He even video taped the car I was buying because I was out of State. Great people and great dealership to work with. Thank you Moe and Brian! I really appreciate you both for helping me with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Excellent dealership!!! Niello Acura, Moe and Brian were excellent to work with. Above and beyond! Thank you!

Jonathan and Gary were really great.

Jonathan and Gary were really great. I was not a fan of the finance guy - I think his name was Ron or Ronald. He was pretty untrustworthy but my experience with the sales process was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Saw the truck I like from a link and contacted Chris

Saw the truck I like from a link and contacted Chris through the website. He was very quick in getting back to me and answered all my queries and provided a close-up video of the vehicle. Chris linked me up with Garry to provide details on the financial aspect of the deal. It all went smoothly and we arranged to meet and close the deal. All the folks I came into contact with at the dealership were very professional and courteous. My shopping experience was amazing and would recommend them anytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You have always provided excellent service over the years

You have always provided excellent service over the years I have been associated with you. Answering questions, loaner cars during service are just a couple of examples.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jonathan and Gary was very helpful in the purchasing

Jonathan and Gary was very helpful in the purchasing process, would definitely recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Roy and Pedro were a pleasure to work with!

Roy and Pedro were a pleasure to work with! No pressure, very helpful and the team went above and beyond our expectations. I would in a heartbeat recommend Acura Niello to friends and family! THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David Lujan is great a salesman, and Angela Ivey is a

David Lujan is great a salesman, and Angela Ivey is a great contact for the Costco Auto program

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone I dealt with there was nice, everyone was very

Everyone I dealt with there was nice, everyone was very helpful. Did not feel pressured

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience at Niello Acura!

Had a great experience at Niello Acura! Danny and Brian, as well as the others, were very professional and patient with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.