Niello Acura

(1,013 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Chris was friendly, helpful, and patient throughout the

Chris was friendly, helpful, and patient throughout the entire process. I spent a lot of time coming to a decision and he never pressured me to sign or upsold me on accessories or extras.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very patient and efficient.

Very patient and efficient. They made sure I was satisfied with my car purchase and answered all of my questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

JOHNATHAN MARTINEZ AND BRIAN WATKINS WERE VERY HELPFUL

JOHNATHAN MARTINEZ AND BRIAN WATKINS WERE VERY HELPFUL AND MADE THE PROCESS VERY EASY!!! GO SEE THEM TODAY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike Lyman and the mechanic Ray are the best in the

Mike Lyman and the mechanic Ray are the best in the business. Very experienced and good at what they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Roy was fantastic.

Roy was fantastic. The attention to detail was phenomenal 👌. If you are looking for a new or pre owned vehicle at Niello Acura go see Roy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The process was easy and sales people were great to work

The process was easy and sales people were great to work with. Quality car experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I woke up last Wednesday morning thinking, "Hmm, my lease

I woke up last Wednesday morning thinking, "Hmm, my lease isn't up until August, but I wonder if I should reach out to Niello now so I can make sure the exact car I want is available when I'm ready for the next one." Hand-to-Bible, not 2 hours later, Yana called me to see if I was interested in rolling into a new lease. Talk about mind reader! Now, I'd worked with her on my last two deals, so maybe she's just really in sync with where my head's at. ;) In any event, she found me the exact model/trim/colors I wanted, ran the numbers every which way I asked, smoothly dealt with my hemming and hawwing, and by the end of the day, I had an appointment to roll in that Sunday to drop off the "old" lease and pick up the new baby. That day, as I pulled up, Chris came running out to help me -- as if I was some celebrity, or something. Between the two of them, they really make you feel like a member of their royal family. And Brian was a breeze in finance, I was in-and-out lickety-split! Many call me a brand loyalist, but it's not just Acura, it's the Niello company and these particular folks. They're the absolute best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I want to express my sincere gratitude to Yusuf Stewart,

I want to express my sincere gratitude to Yusuf Stewart, Moe Lopez and Pedro for thier exceptional assistance in purchasing my car. Everyone kindness and helpfulness made the entire process smooth and stress-free. Thier communication skills were outstanding, and they handled every aspect of the purchase with professionalism. Thanks to Yusuf's, and Moe’s guidance, this was truly one of my best car-buying experiences ever. I am incredibly grateful to them, and I will definitely be recommending them to my friends and family who are in the market for a car. Thanks from Yusuf for helping me find the perfect car. My family and I are truly appreciative of thier assistance. I wanted to take a moment to express my sincere gratitude for Moe's assistance as well in selecting the right MDX model for me. His patience and thorough explanation of the differences between the various models truly helped me make an informed decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great car-buying experience with Artiom!

I had a great car-buying experience with Artiom! He was very helpful and didn’t make me feel pressured to buy, but found exactly what I wanted when they didn’t have it on the lot that day. I highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure to work with the team at Niello Acura.

It was a pleasure to work with the team at Niello Acura. Moe Lopez was really kind and friendly making us comfortable in the purchasing process. Yusef Steward worked hard on getting us in a comfortable payment. I would definitely recommend the Niello team to my family and friends. A sincere thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.