Niello Acura

(1,013 reviews)
Visit Niello Acura
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (916) 945-2638 (916) 945-2638
Used (916) 945-2598 (916) 945-2598
Service (916) 945-2403 (916) 945-2403

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Acura from DealerRater.

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Daniel was extremely responsive and supportive throughout

Daniel was extremely responsive and supportive throughout the entire experience! I thoroughly appreciated his guidance and insights regarding purchasing my first electric vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Artiom was amazing in sales - He went out of his way to

Artiom was amazing in sales - He went out of his way to move the process as quickly and efficiently as possible. Jimmy P, the general manager was exceptional as well. His responsiveness and ability to get things done was much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nick Villareal is a super nice service advisor: very

Nick Villareal is a super nice service advisor: very attentive and understanding. He is one of those who make any dealership shine! Very happy with his service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciated Johnathan’s vehicle knowledge and customer

I appreciated Johnathan’s vehicle knowledge and customer service skills. The administrative process was quick and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Daniel was extremely helpful and patient with me through

Daniel was extremely helpful and patient with me through my first time car buying experience, I highly recommend him and his team at Niello Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Still waiting for my charging credit for my new ev

Still waiting for my charging credit for my new ev vehicle. Purchased vehicle Memorial Day weekend. Still waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and experience.

Great service and experience. Chris was great easy to work with a very genuine person which was refreshing. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a good experience buying our MDX.

We had a good experience buying our MDX. They were willing to deal on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Every one was extremely nice and helpful.

Every one was extremely nice and helpful. The process was as quick and easy as it could possibly be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with David Lujan-he was knowledgeable

Great experience with David Lujan-he was knowledgeable and trustworthy. We felt the whole team from David to Pedro to the finance manager were helpful and honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.