BMW of Visalia

My husband and I where looking for a car. Shayne Roberts made this car buying experience the best ever. We love our BMW and Shayne has kept communicating with us to make sure all is well. I drove three cars from there lot before I found the one I wanted Shayne was not pushy or impatient. I highly recommend this dealership and Shayne Roberts!

I used the BMW website to build my own car; I went to the Visalia dealership, they do not have the exact car I wanted but they found me the closest one to my "must have" list, the staff even gave me some suggestions. After a few days the car I wanted was delivered to the Visalia dealership. I can not be happier, the car I got was more that what I expected. It was great dealing with people who listens to what you want and able to deliver effectively. Thank you to the staff especillay to Arce.

I worked with Shayne Roberts he was fantastic and made my car buying experience very pleasant. I communicated with him via the internet and phone. Shayne worked with the fiance department and I was approved and ready to go within a day. He took the time to pick me up from the train station personally!!!!!. Excellent customer service at this dealership. I was out the door in 30 minutes and on the road for my 4.5 hour drive back to Riverside Ca.

So I found a car online and it took me to BMW of Visalia. First of all the service here was great! Did not have to do much waiting to get some assistance. I had the pleasure to work with Edward Fuentes, great guy at BMW of Visalia. He was not pushy on anything during my time there. Made the process really easy! I've heard a lot of negative things about car dealers but Edward was no where near any of it. Never tried to sell me on something I did not want. Was very patient and helped me find a car that was a good fit for me. I couldn't be happier with my 3 series BMW! Thanks Ed!!! Gave me BMW coffee mugs as well! Definitely recommend this place!

Applied online and received a few missed calls and texts (sorry Shayne) from Shayne Roberts saying I've been pre-approved. Test drove a 535i and 650i and fell in love with them both; but at the end the 535i won my heart. Shayne made the whole process extremely easy and answered all questions I had. He truly went above and beyond to make sure I felt comfortable with the whole process. It took 30-40 minutes to work out all the numbers and strike up a fantastic deal. Super easy process which I thought would be way more difficult. Everyone at BMW of Visalia was fantastic! I highly recommend purchasing your next BMW at BMW of Visalia. Thanks again Shayne!

Shayne Roberts rocks, Kari and I are so happy with this dealership, everybody involved with our deal bent over backwards to get it done, we love the car. Thank you all so much.

Hands down the easiest buying experience my husband and I have had. Shayne Roberts knows his stuff! We will return in the future for sure. Thank you BMW of Visalia.

After looking online and communicating with Ashley, I decided to take a drive to Visalia BMW. I was greeted by Ed Fuentes. Ed was very nice and showed me in detail the difference between a few of the 428i Gran Coupes that were in stock. We went for a test drive in a beautiful blue car and it really grabbed me. It was a pressure free deal. No sales pitch; no games. It was obvious that I was dealing with a trustworthy employee, a good dealership and a great vehicle. I wasn't impressed with the sales tactics of my local dealer, so I drove the distance, knowing that I will also choose to drive the two hours round trip each time that I need service. Reputation is everything!

Highly recommend going to Visalia BMW very friendly extremely knowledgeable. Very patient and willing to go extra mile to make sure your happy with your car! Our salesman was Shayne Roberts very knowledgable friendly and no pressure! J. Shaw

Drove my harley to BMW and drove away with the prefect car for me. Shane gave me the experience I'd been looking for. (Integrity) P. Spencer