Reviews
Neda was so professional and really understood my needs.
Neda was so professional and really understood my needs. They delivered my car to me in Nor Cal. Will 100% recommend her and the team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Good and fast service and very kind After service all
Good and fast service and very kind After service all programs working very good And tire pressure was very nice Whatever they did good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seok, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
I have leased several vehicles through this dealer.
I have leased several vehicles through this dealer. Their service is always excellent and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeffrey, thank you for taking the time to let us know how we did. We hope you have a great day!
Paul saw me right away.
Paul saw me right away. Made skilled technical recommendations. Service work was done promptly. All issues solved and car worked great afterwards. Facilities are very nice, clean, and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeffrey, thank you for sharing your positive experience! We hope to see you soon!
I have had my service adviser ?
I have had my service adviser ? Dung Trinh ? for years through 4 BMWs and he?s been a reliable communicative adviser. One of the few local dealers with a sizable loaner fleet or service shuttle. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
Fantastic customer service.
Fantastic customer service. Responsive, caring, very knowledgeable. Neda is a treasure who I hope never retires. She routinely goes out of her way to make sure her clients are well cared for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.
Not sure about the repairs because just got the car back
Not sure about the repairs because just got the car back but the facilities were not as nice as most BMW dealerships. I felt like the service advisors were trying to make extra money by charging for things that should have been covered and also said they would discount things that later they said they did but told me the wrong amounts which leads me to believe is was not true. They try to confuse you by giving you a bunch of ?receipts? to sign. I wouldn?t go here if you want straightforward pricing and honest dealings.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, according to our database you have not been to our store in over three years. We would like the opportunity to speak with you about your recent concerns. Please contact our General Manager directly 323-801-1617. Thank you.
Great Service and great car ix 50.
Great Service and great car ix 50. Thanks a lot, Ara. Definitely can recommend him to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Belash provided excellent service and was extremely
Belash provided excellent service and was extremely knowledgeable. He made the process easy and did not pressure us. He showed us multiple vehicles. Many choices.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is my third lease with Neda!
This is my third lease with Neda! I will not go to anyone else. Neda secured the car that I wanted and I had the best experience with her and her team! She’s a straight shooter. No xx, no wasting time, in and out as quickly as possible. I just got into a new I4 and I love it! I highly recommend this dealership to anyone looking for the best deals and options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!