Beverly Hills BMW

(1,312 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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From making the appointment to the clean, finely tuned

From making the appointment to the clean, finely tuned car they deliver, the experience is exceptional. The follow-up is a relief and all the employees are courteous and helpful. I can't think of anything I could suggest to improve their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I feel like I am talking to my close friends when I talk

I feel like I am talking to my close friends when I talk with service advisors, Kiki and service manager, Dung Trinh at the BMW Beverly Hills. They always explain the issues on my vehicles in a plain language and it helped me to make a quick decision on the repair options. I have been taking my BMW vehicles (745, 750, 540 and X5) to the dealership for the past 20 years. I never felt I was overcharged for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It is so nice to have an advisor.

It is so nice to have an advisor. My advisor is Paul who explains everything and is so kind. Very thorough. My repairs went smoothly and my car is riding so well. (As always)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Saleh is the man, Smitty gave a good deal and Lizzaro was

Saleh is the man, Smitty gave a good deal and Lizzaro was accommodating, happy with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I?ve been doing my service with Kiki from Beverly Hills

I?ve been doing my service with Kiki from Beverly Hills bmw she the best I think she should be employee of the year so professional and honest customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always great thorough service.

Always great thorough service. I have been having my cars serviced here for approximately 20 years. Thank you very much. My advisor is always friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are so pleased you enjoyed your visit to Beverly Hills BMW! Thank you for the great review!

My service advisor Justin is really nice and always very

My service advisor Justin is really nice and always very efficient, so no stress every time come to do the maintenance/repair at Beverly Hills BMW location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have an M550 and totally blew out my right front tire.

I have an M550 and totally blew out my right front tire. Called my sales rep at Beverly Hills BMW ? Neda , literally the top BMW salesperson in world. She put me with Justin in service. Had a new tire in a couple of hours. Justin was super nice, super smart, and super helpful. Immediately on it. There?s a reason I?ve stuck with BH BMW for over 20 years. I can get a car anywhere. I only get this kind of amazing service here. The people make all the difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My experience was great got my car in very last minute

My experience was great got my car in very last minute and was able to get the car diagnostic fast. The communication kept me updated every step.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Here?

Here?s a great review you can use: ????? We recently purchased a used BMW 430i from BMW of Beverly Hills and had an outstanding experience! We knew exactly what we wanted, and the process was smooth with no haggling. Andrew in Sales was fantastic?knowledgeable, professional, and made everything effortless. Mina in Finance was equally great, making the paperwork quick and stress-free. The entire experience was seamless, and we couldn?t be happier with our purchase. Highly recommend BMW of Beverly Hills!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!