Beverly Hills BMW

(1,312 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (866) 885-3193 (866) 885-3193
Used (866) 886-4494 (866) 886-4494
Service (866) 888-7139 (866) 888-7139

Reviews

(1,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beverly Hills BMW from DealerRater.

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Big thanks to Kiki and Ruby!

Big thanks to Kiki and Ruby! All my car issues have been resolved smoothly. A special shoutout to Kiki for going above and beyond your step-by-step updates made the entire process stress-free and easy. Exceptional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I purchased a 2019 530E from Jeremy, who was very nice.

I purchased a 2019 530E from Jeremy, who was very nice. 3 months in the car died completely on the road. They guaranteed this car as pre certified and could not offer the full warranty because I was the third owner. I got BMW corporate involved. They understand why I am upset, but the dealership is who is ultimately responsible. The manager was asked several times to contact me and never has. Jeremy even reached out to see if he has. I cannot get Paymon in the phone. It cost me close to 4 grand in repairs. All from them not checking the 12 volt batteries before I bought the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Michael, thank you for bringing this to our attention and taking the time to speak to us this morning. We will reach back to you once we receive the additional information. Thank you.

Consumer response

They just called me back and said they are unwilling to help with the gigantic bill. On top of the inconvenience of being stranded in the middle of nowhere. They said because I went 8500 miles. Less than the time you would take for service is considered them giving me a good car. Horrible company I will never buy a car from them again.

My service expert, Sarkis, is out of this world.

My service expert, Sarkis, is out of this world. So accommodating, responds to my messages IMMEDIATELY, goes above and beyond what?s asked of him and a true gentleman. Makes sure my car is sparkling clean when I pick it up and he and Amanda set up my round trip transportation together. A plus plus plus !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lorna, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Justin is by far the most professional rep I?

Justin is by far the most professional rep I?ve ever met xx so grateful and appreciative for him xx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is my second car from Beverly Hills dealership.

This is my second car from Beverly Hills dealership. I am so grateful to Wael and Sean for taking care of me with care and honesty every time. I drive all the way from south county to get my cars from them and they worth every minute of my time. I highly recommend them for your next car. Happy and healthy 2025 to everyone! 🙏🌹

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Wael was a great salesperson.

Wael was a great salesperson. He was honest and fair. When he saw that we were serious buyers, he came up with a fair price and reasons terms without overselling. While in the dealership, I came across two other very happy Buyers, which confirmed our decision to go with this dealership. I definitely recommend this dealership, especially compared to many others I've dealt with over a lifetime of car purchasing. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It’s always great working with Neda.

It’s always great working with Neda. She’s highly responsive and aims to provide a very positive buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Lucas was very helpful in responding to our questions on

Lucas was very helpful in responding to our questions on the car we bought. His follow up and perseverance, while not high pressure, made it an easy decision for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

We enjoyed working with Lucas and Alex!

Nice area just takes so long for repairs took my car in

Nice area just takes so long for repairs took my car in for a gasket issue and they took 3 days they didn?t recommend me a loaner car I didn?t even know it was an option I had to find out myself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

Had a seemless experience at Beverly Hills BMW.

Had a seemless experience at Beverly Hills BMW. Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or funny business. The car was detailed before I got the keys. Great experience! Will buy here again from Saleh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!