Beverly Hills BMW

Justin is the best service advisor I?ve ever had to do service on my car with; he was incredibly informative and upfront about everything. 10/10 Excellent customer service.�Justin has done a wonderful job in assisting; he has been very helpful and knowledgeable.

Ruby was my service advisor and she was fantastic. I don?t know much about cars but she was able to explain the repairs and my warranties in great detail. I will be requesting her going forward.

Excellent service very professional and friendly amazing they?re willing to go the extra mile for you to meet your needs very extensive inventory

I made online appointment for rear brake pad My car had rear brake light for a week so I went to replace Repair was quick and I didn?t had to wait too long.

Francisco Valles is a one of a kind service advisor ! Always so accommodating and eager to help you with whatever car situation you may have. He is trust worthy , which is a huge thing for me . I would never take my car anywhere else other than to Francisco at Beverly Hills BMW

I had financing when I walked in, the finance pulled a bait and switch, gave my BMW Financial without ever asking me. Been 3 weeks and my salesperson Saleh has yet to give me my second team. Kept being told ?20 minutes? at the dealership, took nearly 4 hours, just avoid, there are other BMW Dealerships.

I have been a dedicated BMW owner for sometime now and their timely, efficient, and expert service is one of the reasons. Beverly Hills BMW is the best

Scott Kim and Michael Forouzan stepped in to savage my dissatisfaction from my last purchase. They both listened to my concerns and helped me to find the exact car that would keep me at Beverly Hills BMW. They are consummate professionals, honest, and knowledgeable. This was my first time working with Scott, who came with Michael's recommmendation.

Excellent service, very nice staff accommodating our needs, definitely recommending BH BMW, staff fulfilled their commitments perfect.

Service advisor was polite and efficient. Came in for an oil change and brake fluid replacement. A video was taken to show inspection and oil change. When I drove away I noticed the indicator was on saying I needed brake fluid, and also that the next service date was in 2001 and my battery was low, and the time was blank. I alerted the advisor who addressed the computer glitches and assured me the brake fluid was indeed replaced but I am left with a lingering concern that something was left unfinished and that I may have paid $250 to drive around with stale brake fluid. I miss the old days when you could see the technicians working on your car in the open air and know that they were performing the intended services. Now they just take it to the dungeon down below and you have to hope that an honest transaction will take place. I contacted the advisor regarding my concern but have yet to hear back. The facilities are nice though.