Reviews
This is NOT a rating on Daut Marmullaku. He is...
This is NOT a rating on Daut Marmullaku. He is phenomenal. Brought my 2018 Honda CRV in for a ticking sound, left with a bill of $500, not for the "ticking" sound, but for additional maintenance work I don't think I needed, especially after having the car serviced for a B1 Oil Change by another Honda dealership (Ralph Schomp) that showed no issues. I feel scammed! I question your mechanic who said I needed additional maintenance work. I called Ralph Schomp who stood by their assessment that I did not need the work. I want a refund of the $486.78. There were no maintenance codes appearing when I brought in the car. :-( Also Ralph Schomp confirmed that their master mechanic worked on my car. He has been with them for over 30 years. I want my money back!!!!! SCAM
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are concerned by your review and would like to discuss it with you. Please reach out to our General Manager, George Black, at (303) 743-5293 or gblack@autotree.net. Thank you.
Great Service!
Took my Ford Edge there for service. I heard they work on all makes of vehicles. They did a great job! Very attentive. They were quick and efficient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review and 5-stars! Happy to hear your service visit was excellent!
Service and repair experience.
Nick Coloroso my service writer was very informative and professional, he directed the technician to address my specific issues which turned out to be a software update. So far it seems to be corrected. Nick's attention to my concerns were much appreciated. He's an asset to Mile High Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-star rating, Stephen! We appreciate your feedback!
Oil change
Great service. Technician was very knowledgeable and helpful. Friendly and professional staff. I highly recommend this place for its cleanest and smooth process. Top notch service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star rating, Michael! We appreciate your review!
Oil change
I have taken all my Hondas to your facility for service for over 30 years and have always been totally satisfied. The staff is courteous and professional, and my car is always taking care e. Thank you!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star rating and review, Pepper!
Super service
Sarah Scherzi was my service consultant when i took my Honda Accord in for a minor repair. She provided me excellent service. Was very attentive to all my needs and concerns. An excellent employee. After i returned home i even received a phone call from the dealer to be sure i was satisfied with their service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star rating, Paul! We are glad Sarah was able to assist you and you had a positive experience!
Service review – General
I don't have any real complaints with Mile High Honda. I have shopped at other dealerships that offer additional value-add from a service perspective. Mile high is just a little behind modern times with speediness and Communications. Qualities always generally good.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Greg, we appreciate your feedback and would like to know what we can do better, so your next visit is a 5-star experience. Please contact our General Manager, George Black at 303-743-5293 to discuss this in more detail.
I Didn’t get good customer service
I’m not happy with the Customer service . Everyone get the same treatment with respect but I didn’t see that with Tony .I felt so bad and angry no information with waiting time ,therefore I was late for my job.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Genet, we are concerned to hear about your recent experience. Please contact our General Manager, George Black at 303-743-5293 to discuss this in more detail. Thanks.
Shawna spotted a problem with my battery connection...
Shawna spotted a problem with my battery connection (after the repair) because of a slow start with the key. She saved me time by getting it fixed before I left, therefore saving me a trip back. This was great customer service on her part. While I wish the loose connection didn’t happen during the battery replacement in the first place, nevertheless. mistakes happen, and this was a small one, and the most important part it that Shawna identified it herself, notified me, and expedited the fix to the problem, and saved me a trip back.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 4.5-star rating, Pilot! We also appreciate your review and feedback on your recent experience with us!
Ginger G
Mile High Honda is outstanding. Aubrey is simply the best. She is very knowledgeable, organized, and has an overall great attitude. She is the service advisor I always turn to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-star rating, Ginger! We also appreciate your feedback and review!