Mile High Honda

Courteous friendly service, Devan Bolton did an excellent job and he informed me about a problem that needed correction. The service was done in a timely manner. I was able to have a coffee in comfortable surroundings with spaced seating for Covid avoidance.

This review is also posted on Yelp. On Saturday, March 27, I purchased 2021 Civic Sport. The sales guy asked me to check the car before drove it home. My big mistake was I was too much focus to check the body, make sure there is no dents and visible scratches. I totally forgot to inspect the tires and wheels. After I drove the car home, which only took 20 min and parked my new car in the garage, I suddenly saw deep scratches on the wheel. I Immediately called the sales guy and he asked me to drive the car back to dealer to show it to sales manager. The sales manager came out to see the damages and took pictures. I asked him if the dealer can replace the damage wheels but he said they would probably fix it. I have doubt if the wheel can be fixed because the scratches is deep. He told me the service dept would call me on Monday. On Monday, March 29, I emailed my sales person saying that no one from the dealer called me. The sales manager replied to my email on Tuesday saying he would reach out to service dept and reach out to me ASAP. I tried to email again on Wednesday to follow up but he never get back to me. it is really unfair to expect the customer to inspect the vehicle ourselves to make sure everything is ok. Off course we need to check, but the dealer also has a responsibility to inspect the vehicle to make sure everything is ok and no damage before selling it to customer. I am still waiting for sales manager to contact me and I do hope the Mile HighHonda can replace the damaged wheel with a new one.

We were stranded 2/3 into our cross country drive. Although initially frustrated the part for our car was not in stock, Mile High Honda went above and beyond to fix our car as quickly as possible and get us back on the road safely. Very impressed with their customer service!!! Thank you!

I have a lease so any interaction during lease is minor. Got a loaner when I did not expect to, very nice. Love Hondas; wish there was a dealer in city.

Treated like an absolute princess! Outstanding customer service. Kyle attended to all my service needs. He was definitely there for me through the entire service experience.

What a great attitude and energy with every employee I encountered! I had a great interaction with Guy and a future relationship with this Honda dealer was created because of that. Thank for a nice experience. Jeff S

After a full clutch replacement on our 2006 CRV the transaxle had an oil leak. It took 2 visits to identify the right seal that was leaking. Service Manager Bret McCabe kept the problem his priority and was/is very professional working with me. Problem resolved... thanks to Bret and the mechanic!

Great service advisor; beautiful and spread out waiting area; clear communications throughout repair process; all instills confidence in the service department. Overall, a nice process.

Great service, friendly and attentive. All my questions were answered. I would definitely recommend this dealer. El servicio fue genial. El empleado fue muy atento y cortes. Definitivamente recomendado.

Excellent service, Everytime I have problem or need service to my vehicle Mile High Honda has taken great care to my needs.I have recommended several of my friend to the company. I will continue to use them for my service needs and when it's time for a news vehicle purchase it from there.Thank you for you great service and attention you have given me. William R Hopper.👌🏻