Reviews
Great service, they went above and beyond to take good...
Great service, they went above and beyond to take good care of me and my car very friendly and helpful kind and considerate polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars and great review, Jennifer!
Great renovation to service area
Overall very good service accommodating. Staff probably needs more help given how busy they get-the space Is clean and social distancing followed well - very clean
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to share about your experience, Andy!
Daut Marmullak in the service department at Mile High...
Daut Marmullak in the service department at Mile High Honda is excellent! I’ve had my cars serviced at Mile High since 2006 and have bought two vehicles there. Top notch in every way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars and great review about Daut, Susan!
Routine oil change
Efficient, reliable service as always. I’ve been going here for years and there is a continuous commitment to give excellent service. Aubrey assisted me this time and was very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive feedback and 5-star rating!
Great Customer Service
Was very welcoming, much better than other dealers in the area and state. Will for sure bring my car here even if it’s a drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-stars and great review, Raymond! We look forward to seeing you back in the future!
WARNING! This service department is rude and completely...
WARNING! This service department is rude and completely incompetent, do not bring your vehicle here! I brought my car in to check on a steering wheel noise, and the customer service agent falsely reported that I said I had been in an accident. I have never been in an accident with this car and I never said that I had. When I asked them to correct the false report that service agent made, I was sent to Jill the service department manager. Jill started arguing with me and showed me a Carfax document that reported the car was in an accident in January 2019. I did not even own the car in January 2019, I purchased the vehicle in June 2020. When I showed Jill proof I purchased the car in June 2020, she got visibly angry and was aggressively arguing with me in the middle of the showroom. She then accused me of asking them to illegally change a legal document, which was also completely false. I cannot trust any service department that employs someone the is lying, aggressive, incompetent, and rude. DO NOT BRING YOUR VEHICLE HERE, you will have better success banging your head against a brick wall.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Steph, we are concerned to read this review and would like to speak with you to learn more about your experience at our service department. Please give our General Manager, George Black, a call at 303-743-5293. Thank you.
Huge disappointment
Very poor customer service. Untrustworthy staff, do not care about customer satisfaction. Are not interested in solving problems after the sell. Salesmen all the way up to the General manger provided poor service.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we would like to talk more about your visit to better understand this review. Please give our General Manager, George Black, a call at 303-743-5293. Thank you.
Tire change and multi-inspection
Branden was fantastic and had great customer service. He made sure I got all needed services Honda. Furthermore, he communicated with me throughout this transaction to ensure I was informed about the parts that I was going to need for my car. Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-stars and great review about Brendan, Hellen!
Robert was professional and courteous He walked me...
Robert was professional and courteous He walked me through the service process as he clearly set expectations. It was easy to work with. I’ll recommend Mile High Honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star rating and sharing about your recent experience at our dealership with Robert!
Ellen
Kyle was fantastic and had great customer service. He made sure I got ride back and forth from Honda. He scheduled my appointment to make sure they had the part in!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-stars and great review about Kyle, Ellen!