Mile High Honda

(1,230 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–6:00pm
Sunday Closed Closed
New (888) 696-9301 (888) 696-9301
Used (888) 273-6101 (888) 273-6101
Service (888) 851-9167 (888) 851-9167

Reviews

(1,230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mile High Honda from DealerRater.

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Mile High Honda

Shawna was an excellent customer service person. She was very professional very accurate in the time that she gave me for how long the repairs would be very polite. Which made my day very preferable for my other appointments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-star rating, Annetta! We are so glad to hear Shawna was able to help you and make your service experience memorable!

Oil change and needed services

Great customer service. Clean shop and waiting area. Like the text messages for status and updates to respond to car needs. I didn’t see furniture being wiped between customers. Maybe some wipes on each table n areas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating and review, Idnna! We will definitely implement cleaning practices at the dealership.

Service

Stephanie M was excellent, professional and most of all, very pleasant. Thank you so much Stephanie. The facilities were very clean and they are always clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating and review, Saad! We appreciate the kind words about Stephanie!

Regular maintenance

Quick and friendly service by Sarah and the whole staff at Mile High Honda. Everything was clean and they kept everything safe during these pandemic times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-stars and great review about Sarah, Matt!

Mile High Honda

Great service from Robert Rivera as usual. His knowledge serves us very well and we trust Robert. And the remodeled service area was most pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-stars and great review about Robert, Peter!

Stephanie assisted me and Terri called.Both ladies have...

Stephanie assisted me and Terri called. Both ladies have ’STELLAR’ customer service skills!!! They are the reason I will return to Mile High. Jonella Tesone -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-stars and great review about Stephanie and Terri, Jonella!

Laura

Toni was great! Thanks to her I was able to get my car in a day earlier! She helped me get my car picked up and then delivered back to me! Thanks Toni for going the extra mile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-stars and great review about Toni, Laura!

Mile high Honda in Aurora has build a beautiful service...

Mile high Honda in Aurora has build a beautiful service department. It’s new within the past year. Besides the facility being beautiful so are the service agents in the mechanics. Robert usually takes care of me but I came in a little early and the service guy name DAUT took care of me. They’re very thorough and understanding. I would recommend them to anyone who wants great service and efficiency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for the positive feedback and 5-star rating!

Consumer response

Absolutely! You guys do a fantastic job. You make everybody feel welcome. Your service department is The best quality. I’m so happy to have my mechanic at your facility that I can trust, very humble, Efficient, and sincere. Thanks Tyler N.!

I just received a Holiday gift card in the mail, What is...

I just received a Holiday gift card in the mail, What is it good for? I got one last year and went in to the dealership to have new wiper blades put on my Honda. I was told I would have to purchase the wiper blades myself and the card ($30.00) would only pay for the instillation. What if I want an oil change? will it cover the cost of a new filter and I would have to pay for the oil myself? When I said I would not buy the blades the gentleman took the gift card and told me to have a nice day and walked away with the card. Never was told how much the wiper blades alone would cost.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we would like to speak with you about this review regarding your gift card. Please give our General Manager, George Black, a call at 303-743-5293. Thank you.

This Honda location is so amazing. The people are caring...

This Honda location is so amazing. The people are caring and knowledgeable. I had Devan last time and he was incredible. I was in and out quickly with my problem solve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We really appreciate this great review and positive rating, Rach!