Reviews
Joey was a fantastic sales consultant.
Joey was a fantastic sales consultant. He helped us through process and was very communicative!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric, thanks for leaving Westside Lexus a five-star review! We are happy to hear that Joey was fantastic.
Disappointed in dealership.
Disappointed in dealership. Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which wasn’t given) since I accepted and paid full sticker price
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
It's disappointing to hear about your recent experience with us. We strive to value all our customers, especially return ones, and it seems we fell short in this instance. I would like the opportunity to discuss your concerns further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030
Thanks for being courtesy and helpful to the customer.
Thanks for being courtesy and helpful to the customer. I will refer my friends and family to your dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a positive experience with us at Westside Lexus! Thank you for your kind words and for considering referring friends and family. We look forward to welcoming them in the future!
Very inviting and professional dealership in Houston!
Very inviting and professional dealership in Houston! Great experience and ease in purchasing my new Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you had a great experience at Westside Lexus! Our team strives to make the purchasing process as smooth and enjoyable as possible. Enjoy your new Lexus, and thank you for choosing us!
Staff has been very knowledgeable and attentive.
Staff has been very knowledgeable and attentive. Merrell has been very professional and friendly and was able to get us a deal very quickly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Merrell and the team at Westside Lexus provided you with knowledgeable and attentive service. It's great to know they made your experience both professional and friendly while securing a quick deal! Thank you for choosing us!
Atmosphere is pleasant, everyone is pleasant and
Atmosphere is pleasant, everyone is pleasant and professional, MR Garcia is easy to deal with, in and out in 40 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!
I enjoyed interacting with the sales team but was
I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. .
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Nick, thank you for sharing your feedback. We're glad to hear that the sales team at Westside Lexus made a positive impression and appreciate your patience with our finance team. We hope to provide an even better experience next time! Please reach out to us if we can be of assistance.
We ordered our TX 3 months in advance.
We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Edwar and Miguel provided attentive service throughout the process. Enjoy your new TX, and we appreciate your patience during the wait!
Jeff was great to work with, very honest and
Jeff was great to work with, very honest and professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand and sought after vehicles and we received ours in a timely fashion with the exact specs we requested. I highly recommend you ask for Jeff Jones if you visit Westside Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alfredo, we're delighted to hear that Jeff provided such excellent service at Westside Lexus! Thank you for recommending him and sharing your positive experience with us. Enjoy those Lexus GX 550s!
Excellent care.
Excellent care. Knowledgeable salesman. Pleasant atmosphere. Great service. Nice showroom and waiting area. Coffee and drinks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you enjoyed the excellent care and pleasant atmosphere at Westside Lexus! Our team is committed to providing great service, and we're glad you appreciated our showroom amenities. Thanks for sharing your experience with us!