Westside Lexus

(9,287 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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The dealership offered us water to drink with no extra

The dealership offered us water to drink with no extra charge. I guess that is in the budget when you pay full sticker plus other dealer fees. I was surprised the salesperson had to use her own money to offer us a cap and coffee cup to close the deal that she bought from the parts department. Dealership was nice and other associates friendly.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience. It's great to hear that the dealership staff was friendly, but I apologize if there were any unexpected costs during your visit. We strive to provide a seamless and transparent process, so please feel free to reach out if you'd like to discuss this further or have any other questions. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

Great service from receptionist, sale people, financial

Great service from receptionist, sale people, financial services…good location not far from Houston or Sugar Land.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Westside Lexus provided great service and that you found our location convenient. We appreciate your support!

Very professional.

Very professional. Lovely facility. Staff was very helpful and professional. Rick made me very comfortable.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Rick and the team at Westside Lexus made you feel comfortable in our lovely facility. We appreciate your kind words and look forward to serving you again!

Joey was/is wonderful, extremely responsive, and helpful!

Joey was/is wonderful, extremely responsive, and helpful!! He always kept me updated on the status of my car and answered any questions I had. I have already recommended him to my family and friends!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that Joey provided such responsive and helpful service at Westside Lexus! Thank you for recommending him to your family and friends, we truly appreciate it. Enjoy your new ride!

Adam was great He was attentive and catered to my needs

Adam was great He was attentive and catered to my needs to ensure I gor the perfect vehicle for my family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Adam provided attentive service and helped you find the perfect vehicle for your family at Westside Lexus. Thank you for sharing this positive feedback!

Absolute Scam – Stay Far Away from Westside Lexus if

Absolute Scam – Stay Far Away from Westside Lexus if You're Buying a Used Car I bought a used Tesla from Westside Lexus after they explicitly told me they were registered with the IRS for the EV tax credit. That was the ONLY reason I went through with the purchase—so I could claim the $4,000 used EV tax credit using the Time of Sale report. But after the deal was done, I found out they’re not registered with the IRS at all. No one at the dealership took any responsibility, and I was left with zero support and no way to claim the credit. I felt completely misled and betrayed. To make it worse, there's a serious communication gap at this dealership. Important information is not disclosed upfront. No one explains key details unless you specifically know what to ask for—which most buyers won’t. You end up learning the truth only after it’s too late. If you’re considering buying a used car from Westside Lexus, especially an EV—don’t do it. Their lack of transparency and accountability can cost you thousands. Look elsewhere. This dealership has zero integrity when it comes to informing customers properly.

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Exceptional service, knowledgeable staff, and a fantastic

Exceptional service, knowledgeable staff, and a fantastic selection of vehicles. Highly recommend for your next purchase!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the very first time I met Joey he was great to work

From the very first time I met Joey he was great to work with. He went above and beyond to help me find the perfect Lexus. Thank you for all your help Joey and Westside.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear that Joey provided exceptional service and helped you find the perfect Lexus at Westside Lexus. Thank you for sharing your experience with us!

From the moment I walked in, the staff was friendly,

From the moment I walked in, the staff was friendly, knowledgeable, and made me feel completely at ease. The entire car-buying process was smooth, transparent, and stress-free—something I truly appreciated.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lalhe, we're delighted to hear that your experience at Westside Lexus was smooth and stress-free. Thank you for sharing your positive feedback with us! Enjoy the ride!

Large facility, easy to find departments, helpful people,

Large facility, easy to find departments, helpful people, large comfortable lounge area. Would recommend to others. Would buy from them again. This was my first Lexus purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.