Reviews
Yesterday, I purchased a new Lexus from Westside Lexus.
Yesterday, I purchased a new Lexus from Westside Lexus. Everything was great. The car was immaculate and all the functions were explained in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Westside Lexus was excellent and that you received a thorough explanation of all the car's features. Enjoy your new Lexus, and thank you for choosing us!
Jay provided great, timely service as promised.
Jay provided great, timely service as promised. He offered comfortable surroundings and beverages as we waited
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jay provided you with great service and a comfortable experience at Westside Lexus. Thank you for sharing your positive feedback!
Lauren G was an absolute dream to work with when buying a
Lauren G was an absolute dream to work with when buying a car. I have been in contact with her for several months now while waiting for my car to hit production. She gave me frequent updates on the status on my car. The week of my car arriving, she helped make sure we had all the right information and paperwork in order to move forward. She answered all our questions and was so helpful with anything that came up in the process. The day of, we purchased the car within 2 hours. Fastest shopping experience ever! Thank you Lauren! I also know she is the most hardworking sales associate because everyone was coming in to see her!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Lauren provided such exceptional service throughout your car-buying journey at Westside Lexus! It's fantastic that she kept you informed and made the process smooth and efficient. Thank you for sharing this wonderful feedback, enjoy your new ride!
Jeffery is the best !
Jeffery is the best ! He has helped me for a long time always knows what I need and always there if I have any questions are need help . I would never go through anyone else ! And Westside is just wonderful easy and there to answer any needs I have for my cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jeffery has been such a great help and resource for you at Westside Lexus! It's wonderful knowing our team consistently meets your needs. Thank you for choosing us, and we're here whenever you need assistance with your cars!
Unfortunately we had a very difficult experience.
Unfortunately we had a very difficult experience. We were the buyers through a courtesy trade. The whole process through the dealership/sales consultant felt VERY rushed and pushy - even my bank was unsatisfied with how things were being handled. We were buying out of state. Everyone else we encountered and had to work with at the dealership were wonderful though.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Jessica Wynne was great at what she does , I would
Jessica Wynne was great at what she does , I would definitely buy from her again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave Jessica and Westside Lexus this awesome review, thank you!
Buying a car was seamless.
Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We look forward to seeing you again at Westside Lexus!
Have already done this review once.
Have already done this review once. Please note your response on March 10,2025 Westside Lexus Responded to Your Review "Thank you for sharing your wonderful experience with us at Westside Lexus! We're delighted to hear that Kim, Ty, and Dominic made your first Lexus purchase such a memorable one. It's great to know our team provided excellent service without any pressure. Enjoy the new ride! " RESPOND This dealer has not been given your email address. Please use the button above to respond. Replies to this email are not monitored. Customer Support | Unsubscribe This email was intended for Please do not respond to this automated message. 300 S. Riverside Plaza | Suite 1000 | Chicago, IL 60606
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your patience and understanding. We're glad to have had the opportunity to serve you at Westside Lexus, and we hope you're enjoying your new vehicle! If there's anything else we can do for you, please let us know.
This was my 7th vehicle I have purchased from Westside
This was my 7th vehicle I have purchased from Westside Lexus. Outstanding customer service and reliability.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Westside Lexus! We're delighted to hear about your positive experiences with our customer service and reliability. We are looking forward to assisting you in the future!
Very professional, responsive to all questions, Makes you
Very professional, responsive to all questions, Makes you feel valued as a customer, dealership is very clean
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you felt valued and appreciated the professionalism at Westside Lexus. Thank you for highlighting our clean dealership and responsive service!