Westside Lexus

(9,287 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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This is our 2nd experience with Danny Garza and Westside

This is our 2nd experience with Danny Garza and Westside Lexus and it won’t be our last. Danny is knowledgeable, professional, funny, and on top of his game.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Danny and the team at Westside Lexus! We're delighted to hear that his professionalism and sense of humor made a positive impact. Looking forward to seeing you again in the future!

Great experience !

Great experience ! Everyone we worked with was very knowledgeable and easy to deal with. Would definitely recommend Jeffery Buyers and Westside Lexus.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear you had a great experience with Jeffery Buyers and the team at Westside Lexus! Thank you for recommending us, and we look forward to assisting you again in the future.

I absolutely had a great experience purchasing my

I absolutely had a great experience purchasing my vehicle. Thank you for this great opportunity!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We couldn't ask for a better review of Westside Lexus. Thanks so much, Denise!

Westside provided the best test drive and truly lived up

Westside provided the best test drive and truly lived up the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In addition The approach of not being aggressive or dismissive was well recieved. Unfortunately this is where amazing ends. The car arrived weeks ealier than expected, which could have been fine, if this was communicated ealier as promised i.e when en route/on the ship. Due to this lack of communciation the sale fell thru because Fianace could not get themselves together, loosing my application, advising a week later despite having told them when I submitted it, not calling or if they did not leaving any messages. Who does this in 2025? Surely we all know that people are unlikey to pickup numbers they don't know. Anyways, the process of providing rates was a mess and unorganized. Why call me multiple times instead of working out a few scenarios beforehand? Spoke with sales at 3/4pm confirming finalizing the deal the next morning. I was texted an hour later saying Westide would not hold the car over night. Aggravated at the lack of accommodation that they, Westside created, I requested a refund which is yet to be returned three weeks later, and the check option requires I pick it up. This is ludacris and why am I chasing them? All in all the intial visit service was the best across the other dealerships of the same standing in the area.

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  • Overall experience 3.0
  • Does not recommend this dealer
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Dealer response

Thank you for sharing your experience. It's great to hear that the initial service and test drive met your expectations, but I'm sorry about the communication issues and inconvenience with financing. We strive for a seamless process, so it's disappointing to learn we fell short in this instance. Please reach out directly if you'd like further assistance or have any questions regarding your refund status; we're here to help resolve these matters promptly. Thank you, {James Breaux - General Sales Manager - 1 (281) 558-3030

An excellent experience in every way .

An excellent experience in every way . Mr. Sharma was so helpful and explained the ordering of the car and once it arrived, how the car worked .

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Sharma provided such helpful service during your experience at Westside Lexus! Thank you for sharing this positive feedback, and we hope you're enjoying your new car!

Outstanding experience!

Outstanding experience! Biggest regret was not buying a Lexus sooner. Sales department (Mike Nelson), made the buying experience a pleasure.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Mike and the Westside Lexus team made your buying experience a pleasure! Thank you for choosing us, and we hope you're enjoying your new Lexus.

Shannon is very helpful and knowledgeable.

Shannon is very helpful and knowledgeable. Good communicator. He was actually recommended by a friend who recently bought a car from him and very pleased.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Shannon provided such helpful and knowledgeable service at Westside Lexus. It's great to know he came highly recommended, and we're thrilled you had a positive experience as well! Thank you for sharing your feedback with us.

Lewis was extremely helpful, patient and informative in

Lewis was extremely helpful, patient and informative in helping me find my car. He found my GX extremely quickly and I’m grateful for his help!

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Lewis provided such helpful and informative service during your car search at Westside Lexus. Enjoy your new GX, and thank you for choosing us!

John is very friendly! I appreciate the time and effort

John is very friendly! I appreciate the time and effort John took to understand my needs and preferences, and finally help me get my dream car. Moreover, John is very knowledgeable , his demonstration and attention to details are outstanding, making the process smooth and enjoyable! Thank you so much John, you are the best. ~Li

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that John provided such a friendly and knowledgeable experience at Westside Lexus! It's fantastic to know he helped you find your dream car while making the process smooth and enjoyable. Thank you for sharing this wonderful feedback with us!

Joey Brussard and everyone else who helped us with the

Joey Brussard and everyone else who helped us with the purchase were awesome! Very helpful and professional! We will definitely go see Joey again for future purchases! Madeleine and Bill Banks

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Madeleine, we're delighted to hear that Joey and the team at Westside Lexus provided such a helpful and professional experience. We look forward to welcoming you back for future purchases!