Reviews
Both Merrell and Alex were great to work with.
Both Merrell and Alex were great to work with. Very knowledgeable about the RX350. Will definitely be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Merrell and Alex provided such knowledgeable service on the RX350 at Westside Lexus. We look forward to welcoming you back in the future!
We were happy with the dealership.
We were happy with the dealership. Nellie responded to our questions and helped the entire process go quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Nellie made your experience at Westside Lexus smooth and efficient. We appreciate your feedback and are glad you were satisfied with our service!
Very helpful and extremely knowledgeable, Daniel helped
Very helpful and extremely knowledgeable, Daniel helped us go with better options for servicing the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christian, we're delighted to hear that Daniel provided you with helpful and knowledgeable service options at Westside Lexus. Thank you for sharing your experience!
Lauren G.
Lauren G. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We're glad to hear that Lauren provided excellent service, but we're sorry to learn about the negative encounter with our finance team. We appreciate your feedback and would like to address any concerns you may have had during this process—please feel free to reach out at your convenience. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030
Liked the professional, no haggling and efficient
Liked the professional, no haggling and efficient process. Great dealership and good experience all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lusiinc, we're delighted to hear you enjoyed the professional and efficient experience at Westside Lexus. Thank you for choosing us!
The dealership as well as Alex Ponce was excellent across
The dealership as well as Alex Ponce was excellent across the board, from communication, to knowledge to delivery!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jolene, we're delighted to hear that Alex and the Westside Lexus team provided excellent service throughout your experience. Thank you for sharing!
They were very supportive after my accident and being on
They were very supportive after my accident and being on the lookout for me to purchase this new vehicle. I appreciate their support and I’m very happy with the service..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Westside Lexus provided the support you needed after your accident. Thank you for choosing us, and we're glad you're happy with your new vehicle!
Yesterday, I purchased a new Lexus from Westside Lexus.
Yesterday, I purchased a new Lexus from Westside Lexus. Everything was great. The car was immaculate and all the functions were explained in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Westside Lexus was excellent and that you received a thorough explanation of all the car's features. Enjoy your new Lexus, and thank you for choosing us!
Jay provided great, timely service as promised.
Jay provided great, timely service as promised. He offered comfortable surroundings and beverages as we waited
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jay provided you with great service and a comfortable experience at Westside Lexus. Thank you for sharing your positive feedback!
Lauren G was an absolute dream to work with when buying a
Lauren G was an absolute dream to work with when buying a car. I have been in contact with her for several months now while waiting for my car to hit production. She gave me frequent updates on the status on my car. The week of my car arriving, she helped make sure we had all the right information and paperwork in order to move forward. She answered all our questions and was so helpful with anything that came up in the process. The day of, we purchased the car within 2 hours. Fastest shopping experience ever! Thank you Lauren! I also know she is the most hardworking sales associate because everyone was coming in to see her!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Lauren provided such exceptional service throughout your car-buying journey at Westside Lexus! It's fantastic that she kept you informed and made the process smooth and efficient. Thank you for sharing this wonderful feedback, enjoy your new ride!