Westside Lexus

(9,290 reviews)
Visit Westside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (832) 871-4803 (832) 871-4803
Used (832) 871-4740 (832) 871-4740
Service (281) 619-1716 (281) 619-1716

Reviews

(9,290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westside Lexus from DealerRater.

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First time Lexus (Chevy;s for many years) Kim made us

First time Lexus (Chevy;s for many years) Kim made us feel like long time owners. We were not sure what to expect but he made the day the best car buying experience we ever had. He answered many of my questions before I even asked them. the main thing for me is that there was no pressure. He let us make the decision. A true Texas Gentleman Also, several friends had mentioned Ty and how he would help us get the right car. And he did! It was a pleasure to meet him and buy from his department. Dominic was very competent and patient in helping us with the technology that Lexus uses to do closing. He also came over the day I picked up the car and answered more of my questions

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your wonderful experience with us at Westside Lexus! We're delighted to hear that Kim, Ty, and Dominic made your first Lexus purchase such a memorable one. It's great to know our team provided excellent service without any pressure. Enjoy the new ride!

My family and I have been with Westside Lexus for 30

My family and I have been with Westside Lexus for 30 years. Wouldn’t go anywhere else. Best of the best.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Lisa, thank you for your loyalty and kind words about Westside Lexus! We're honored to have served your family for 30 years. We are looking forward to many more together!

Excellent company.

Excellent company. Professional , competent and courteous staff. John Loving is exceptional, Best sales rep I have dealt with. This is my fourth Lexus…..two from Westside. John is the best. Chase Clements in service department is also exceptional. I always prefer him when I need service.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that John and Chase provided exceptional service. We appreciate your loyalty and look forward to assisting you with all future needs!

it has been good experience with Jay Brown and i am happy

it has been good experience with Jay Brown and i am happy with my car. and the service

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  • Overall experience 5.0
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Dealer response

Thanks for sharing your five-star experience with Jay at Westside Lexus! We hope you enjoy your ride.

Excellent as always.

Excellent as always. Great service. Quick, and to the point. No useless banter. Just straight forward.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that you appreciated the straightforward and efficient service at Westside Lexus. Thank you for your feedback, and we look forward to serving you again!

David was outstanding, my dad recommended him to my

David was outstanding, my dad recommended him to my husband and I as a previous customer and I see why. David was very knowledgeable, thorough, explained the technology in the vehicle, offered a wonderful test drive, worked with us on options that fit us best and was just an overall caring person for our needs. We can’t thank David enough.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with David and the team at Westside Lexus! We're delighted to hear that he provided such knowledgeable and caring service. Enjoy your new vehicle, and we appreciate the recommendation from your dad!

Our family has been buying cars from West Side Lexus for

Our family has been buying cars from West Side Lexus for decades and we always appreciate the professionalism and care from all its team members throughout the process.

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  • Overall experience 5.0
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Dealer response

Hewadley, thank you for your continued trust in Westside Lexus! We're delighted to hear that our team's professionalism and care have made a lasting impression on your family. Looking forward to serving you again in the future!

The dealership environment is clean and modern, the

The dealership environment is clean and modern, the people are friendly and the sale process was smooth and efficient.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Danielle, we're delighted to hear you enjoyed the clean and modern environment at Westside Lexus! Thanks for highlighting our friendly team and smooth sales process. We appreciate your feedback!

This is the 3rd vehicle I’ve bought at Westside- it was

This is the 3rd vehicle I’ve bought at Westside- it was my worst experience- didn’t get decent amount for trade (since they knew my amount offered at carmax- then Westside rigged it offering me $1500 less due to taxes- sorry - not helpful for me!) - I’m a retired teacher and used most of my savings to pay cash for the new car. You’d think repeat buyers would get some kind of customer loyalty. Another Lexus dealer is much closer to where I live now, yet I still made the drive to buy from Westside. Not my best experience at buying a vehicle for sure. Joey and others I talked to were nice, but it seemed like those I didn’t talk to or see (ex: mgr) were not nice and didn’t care much.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us. We're sorry to hear that this visit didn't meet your expectations at Westside Lexus, especially as a loyal customer. Your feedback is valuable and will be shared with our team to improve future experiences. If there's anything we can do to address these concerns, please let us know!

Purchased a 2024 Lexus RX-350 Love it and the staff was

Purchased a 2024 Lexus RX-350 Love it and the staff was very pleasant to work with. My salesman Lurie Kenner was not only a professional, he went above and beyond to make me happy. The icing on the cake was the Sales Manager, great guy and great overall experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that Lurie and our team at Westside Lexus provided you with such a positive experience. Enjoy your new 2024 Lexus RX-350!