Reviews
Thank you gentlemen for the best experience
From the second I walked in everyone was so professional and welcoming, they answered every question I had in the best way possible, Drew , Doni kaba , and Joe in finance made me feel like family!! If you are in the market for a ford don’t waste your time anywhere else go see my boys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director
Love this place!
The guys at this dealership are great and do all they can to get you in a nice car! I got my GT and it was an amazing process and very quick for a new car deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm happy to hear it, Ian! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director
Surprisingly exactly what I wanted price and trade
Best transaction of 4 over last 9 years. They genuinely worked a deal I wanted and accepted . I am not the easiest at budging 😊
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Grapevine Ford for the WIN!!
From my inquiry to actually meeting my salesperson, my entire experience was stress free, informative and with ME in mind. Customer Service in the world is taken a dive but NOT at Grapevine Ford. Thank you Ryan, Steve & Joe!!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great responsiveness and service - positive and assisted
Great responsiveness and service - positive and assisted greatly with my questions including review of trucks, truck options and finance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Mike. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
Best Dealership!
Best dealership! Great team that is there to listen to your needs and wants! And most importantly they treat you like family! I have bought my last few vehicles from them and that won't change! Thank you Grapevine Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m glad you had a great experience, Jesse. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
I went to buy a car 19k after approval the credit total
I went to buy a car 19k after approval the credit total 56k! The sales guy was very disrespectful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
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Everyone was friendly and helpful, even to the point of
Everyone was friendly and helpful, even to the point of telling us how to make the coffee machine work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Chris Aylesworth is a wonderful salesman.
Chris Aylesworth is a wonderful salesman. He is very knowaledgable the various cars. Chris is also extremely patient,going over all the icons on the car’s screen, several times. You have a very good employee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!
Best prices.
Best prices. Excellent service. Buying my new Ford Mustang was a pleasure. Thank You for doing great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director