Reviews
I was dealing with Mr tapia he was vey professional, kind
I was dealing with Mr tapia he was vey professional, kind and knowledgeable. Recommend always
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience, Frank. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
I will sir , again thanks for everything
Sam (Sales) and Willy (Finance) were great!
Sam (Sales) and Willy (Finance) were great!!! They made my car purchase easy and enjoyable! I would highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear our team was able to help! Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
World Class Dealership
Our Salesman Sergio was WORLD CLASS and went above and beyond from showing what cars were available to showing all the features of my new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Marta! It means a lot to us to know that our team member, Sergio, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director
Great dealership and conveniently located.
Great dealership. The sales and finance teams are terrific. I would definitely buy another vehicle there and highly recommend them to anyone looking for a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
Great Car and Service
Easy to work with, friendly staff and wiling to answer questions. We are very happy with our purchase. Be ready to negotiate, there was some flexibility there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Steve. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
HIGHLY RECOMMEND
This was the nicest dealership experience I have ever had!! Blane C. went above and beyond to get me into my Ford Edge. I threw every obstacle I could at him & he was able to help me navigate through all of it (in a way that I understood)! His assistant/trainee was very nice & professional. Willie in finance was amazing & made the process as painless/fast as possible. I will definitely be purchasing all future vehicles from Blane at Grapevine Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the review, Lauren! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Simple and Easy
The process could not have gone more smoothly. Blane Castorena was extremely helpful throughout the process and earned my business with his honesty and attentiveness. Keaton Rowley got a deal done, and Joel was great getting the financing done quickly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am happy to hear our team was able to help, Austin. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
Awesome Customer Service
Doni, Sergio, and Joe were amazing to work with. Made it very easy from the beginning to end. Fantastic customer service and are honest and upfront with everything. Definitely recommend Grapevine Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m glad you had a great experience, Yadira. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great Staff Great Experience
Thank you for a great experience! They took care of all my needs quickly and made the process easy. Would definitely recommend the dealership and staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience, Jackie. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Happy repeat customer
Good support across the board. I was able to secure a 2023 car in a tough inventory environment. I am pleased with the outcome of my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Cherice! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director