#1 Cochran Hyundai Monroeville

(1,359 reviews)
Visit #1 Cochran Hyundai Monroeville
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (412) 744-3908 (412) 744-3908
Used (412) 744-3901 (412) 744-3901
Service (412) 626-3193 (412) 626-3193

Reviews

(1,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Hyundai Monroeville from DealerRater.

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1# Cochran Hyundai Monroeville

Wonderful experience! Purchased a new 2022 Kona sel. Our salesman, Chris Piro was very knowledgeable, provided quick service and was overall terrific to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Yewin Tun Sein! Thank you for the great review and for choosing #1 Cochran. We're glad you had a great experience with our team member, Chris. Please let us know if you need anything in the future!

Do not recommend

I have had nothing but problems with the car I bought from this dealership! I purchased a brand new Hyundai Elantra the car wasn’t even 2 yrs old and the engine needed replaced then a year later the starter goes mind you they are both covered under warranty and each time it’s like pulling teeth to get a loaner which I’m entitled to this last incident they left me without a vehicle for 5days even lied to me so that didn’t have to give me a loaner. You know I already am sick to my stomach that I have had so many problems with this car but they make it worse by not making sure I’m fully taken care of when there’s an issue and it’s covered under warranty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing car dealership!

Best car dealership I have ever been too! Great service and fast service, if you ever wanted to know the best car dealership in Pittsburgh? It’s Cochran in Monroeville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brian! Thank you for the great review. We appreciate the kind words and thank you for being an awesome customer!

Dale rocks!

This review is regarding service. I would just like to commend Dale at the service desk. He is always very helpful and thorough with explanations and answering questions. Thank you Dale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lora! Thank you for the great review. We appreciate the kind words about our team member, Dale. Please let us know if you have any questions or concerns in the future. Thank you for choosing #1 Cochran!

Shawn at Cochran Hyundai in monroeville was fantastic!

Shawn at Cochran Hyundai in monroeville was fantastic! He was very accommodating with my work schedule and made it a priority. He was very helpful and responsive with an issue I was having with renewing my registration MONTHS after I bought the car. I have been recommending him to everyone in the market for a new car! Not to mention, he got me a great deal on a car that I LOVE! Ask for Shawn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great review! We're happy our team member, Shawn, was able to help you into getting a new vehicle. Have an amazing day!

Great Experience!

Michael (Mike) in the service dept was wonderful. Explained everything in detail and answered all my questions. Felt very comfortable waiting for my vehicle. Another great experience at Cochran Monroeville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Santa Fe service

Brought in my Santa Fe for service. The Service Dept as always is top notch. The work done was great. The prices were on par with other garages. I will always bring my vehicles to Cochran for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words. It is our pleasure to serve you. We look forward to seeing you again soon.

#1 Cochran is #1 in my books

I always have a great experience when I take my car in for service. I just took my car in for annual inspection. The service team is friendly, accommodating and kept me informed throughout my visit. This last visit I did not have the correct insurance card. they went online and printed out a copy for me. The waiting room is comfy and clean with a tv, free wifi, coffee and soft drinks. My appointment was for 7:30am and I was ready to go by 9:30am. They walked me through the inspection process. A friend met me there because she was taking her car to her service dealer and she was so impressed with the level of professionalism and the customer service that was displayed. My only regret is that I did not get everyones name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That’s wonderful to hear, Donna!. Thanks so much for leaving us a review. We look forward to seeing you again soon.

Used Car Purchase

Outstanding!! I found the exact vehicle on cars.com that I wanted at #1 Cochran in Monroeville, PA. Sadly it was sold a day before I reached the dealership. Jay Khan was appointed as our sales consultant. Jay gave me the bad news about the vehicle being sold. He jumped into action to find me another vehicle. I told him the features I wanted, and he jumped into action to find me another vehicle. Amazingly, it has all the bells and whistles I wanted. He than took time to walk me through use of all the features of my vehicle. He was so warm and personable. As far as financing, Taylor Brown also was phenomenal! Out of 5 past car purchases, this was the 1st time I didn't get any pressure from "the finance guy"! Taylor walked me through all my options and thanks to Technoloy had me complete all my documentation online on an IPad. What a relief, the process was thorough, complete and smoothly moved at the fastest pace I have ever experienced. Again, Taylor was very personable and gave me extra time and empathy to make my decision. Based on my experience from these guys, I am now a #1 Cochran fan. I just couldn't have a better encounter in purchasing a vehicle! Hat's off #1 Cochran for treating me the best!! Thanks so very much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to hear that you had such a great experience with us! Thank you for choosing #1 Cochran to help you find the vehicle that best suits your needs. We look forward to seeing you on the road, Lewis!

A Good Experience!

The service dept. did a timely and efficient job on our 30,000 mile visit... comfortable waiting area...reasonable cost...friendly and courteous staff. and they washed it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to exceed your expectations. Thank you for your kind words, Sam. We look forward to seeing you again soon!