#1 Cochran Hyundai Monroeville

Bought my second car with Shawn at Cochran Hyundai. Showed me the options I asked for and was upfront and transparent on pricing and wait times due to me wanting a Tucson hybrid. Kept me up to date on arrival information and made pick up day easy! Highly recommend Shawn and the Cochran Hyundai team!

I had an appointment for a recall on my car. The software had to be installed for the anti-theft component. The service department is always polite and explains what they will be doing. Even though this was a no charge appointment they did a check on my car to see that everything was ok. I always go there for all my car appointments. I trust them and they always do a good job.

Super staff. Polite, no pressure, answered every question I had thoroughly. Best experience I’ve ever had buying a car. Car was washed & gas filled before I left. Waiting area is comfortable, clean & well stocked.

The five stars goes to the service manager Dale and the staff. My car has been in for service three times in three months and every time they have done a good job getting the car back on the road. This was the second Accent I have bought and both times the engine and catalytic converter went bad at 100,000 mark. So while I like the service I wonder about the product.

Pleasant experience. Laura Rotundo accurately recorded all my concerns, explained the cause after talking with the technician, and solution. She answered my questions and the cost of the repairs.

My fiance and I purchased a vehicle with Shawn as our rep. The transaction was not only smooth and painless we feel Shawn went above and beyond anything we could have anticipated from a dealer. Not only is it the perfect vehicle for our needs but Shawn stood in the freezing snow for 25 min to go over every single detail of the vehicle to make sure we were 100% comfortable before driving off the lot. There was no classic "sales man" tactics, and no pressure applied for anything. It was like shopping with a friend who had our best interest in mind. I 100% recommend and will be returning for any purchases in the future!

Over the past 10 years I have purchased two Hyundai's from Cochran Hyundai in Monroeville and I have had all service and repairs done in their service center. I have been completely satisfied with the services performed and especially with the communication that happens through the Service Advisor. When I have questions that require further explanation, my questions are always answered thoroughly and respectfully. I have worked with each of the Service Advisors but most frequently with Dale S. Without exception, Dale always goes above and beyond. He sincerely works to make certain that every visit is deserving of a 5-Star rating. With that said, life is not perfect. I recently had a (very) minor problem due to an oversight. I returned and spoke with Dale and he set to work to make it right. Again, he went above and beyond, not only rectify the problem right then and there, but to also make amends for the very minor oversight. For this, I wish that I could give a 10-Star rating, not only to Dale, but to the mechanic who also went above and beyond to make sure that I would leave their facility completely satisfied, which I did. As I said, I have received excellent service for 10 years and I am thankful that I am able to drive away each time with peace of mind. Thank you.

My experience with the car buying process at #1 Crochan was exactly what I hoped for: quick, easy, and pleasant. My salesman Shawn was very knowledgeable and easy to work with. I couldn't pass up Hyundai's warranties and low APR. I spent a couple weeks in communications with another dealership that didn't come through on their end. If only I made the decision to go to # 1 Crochan sooner, I'd have less gray hairs and more time smooth cruising in my new Tucson. #1 Crochan for the win

My 2017 Hyundai Sonata’s engine light came on and I had to have it towed to Cochran Hyundai. They were very busy and originally told me they wouldn’t be able to look at my car for a few weeks. I spoke to Dan in service and in 2 days he called to tell me my car was ready. He also called the day after I picked up my car to make sure it was good.

I was searching for a new vehicle for months, I stopped by Hyundai in Monroeville glad I did. I saw the Santa Fe XRT on the showroom floor and fell in love. The staff there went above and beyond with no pressure to buy but there to assist me with any questions. The team and Don helped me get into the perfect vehicle for me and my family, and for a great price with no hidden fees, amazing warranty and a low APR. My wife and I are very glad we went here to get our new vehicle. I am telling everyone to make the drive to buy a Hyundai from here.