Audi Fort Worth

Awesome professional service. Mike made sure we got everything we wanted! He worked tirelessly to deliver quality to us. He new his product and explained it at great length.

Did a wonderful job of getting to the point that we could move forward at the best price and closed the deal within 45 minutes.

Ignored for a while when we walked in. They were so slow! Many salesman walked by us without any acknowledgement. Finally got a saleswoman. She was overly bold. She mentioned that Audi got better MPG for 2018 even though it got faster. I said it's probably because of the Quattro ultra. Where it runs front wheel drive until you need all wheel drive. She went off sayin AUDI WOULD NEVER DO THAT. But they did... then when we found the car we were ready to purchase (Q5 prestige). It wasn't available even though she said it was. She drove us out to the storage garage. To "look for the Q5 because it might of came in early"...The entire time she was downplaying the prestige model saying the lesser models were essentially the same. That should of drawn red flags but we gave her the benefit of the doubt. Eventually we test drive a lesser Q5 which I don't recall. But we were impressed anyways. So when we got back to the dealership we were ready to negotiate except everything was horrible... starting with everyone in the finance area as well as her being unprepared... we received the wrong price sheet not once, not twice, BUT THREE TIMES. All three times they were GROSSLY overpriced... once I called it out she realized (or acted) surprised and went to get it "fixed" claiming there was a "glitch" in the system. Each time she went to the finance guy she spent a long time there each time. She came back the final time and we lost our desire for the Q5. But we tried to hear her out hoping for the best. But the numbers did not add up. Claimed that the December special was not possible. No actual price reductions (just a wrong price that over priced the Q5 and "discount" to just make it slightly more than MSRP!!!) she kept claiming she wouldn't make a "cent" from this deal. When we tried to negotiate she said there is not anything we can do. It's an Audi and December they sell so quickly and easily. When I was explaining to her how the numbers did not add up she began to enter xxxxxxxx mode real quick. Everything from that point was a lie. Blatant lie. From financing is cheaper than leasing, we can't get the December incentives that Audi offers online, not knowing the incentives to begin with, that it would be impossible to lower the price even $1 even though it was priced way higher than it should of been, and so much more. We walked out. Yes I know we were stupid but my girlfriend and I test drove several cars... and the Q5 was just above the rest.

My husband and I purchased a 2018 Q5 recently at the Audi Fort Worth dealership and we were thoroughly pleased with the level of service. Thank you Marissa for your help through out the buying process! We enjoyed doing business with you guys !

John Bondurant was the Perfect guy to get me into not only my 1st ever brand new car but my first audi. His customer services was superior as opposed to any dealer ive ever been to. I promised myself that i would never buy from anyone else other than audi fort worth. Thank you all so much for a great experience.

Service sucks. No response. Failed appointments. Overcharged. Need a new Service Manager to make this work.

Kyle Jackson went out of his way to find my wife a loan vehicle when we had an unexpected problem with our car. We didn't have an appointment set up and had to have the vehicle towed to the dealership. The service and sale are remarkable and we have purchased three (3) Audi vehicles from Audi Fort Worth. We won't buy anywhere else! A. White

No matter what I do, whether I call to make an appointment or just drop my car off for service, they take FOREVER to even look at the car. When they finally do it takes them another two days to fix the most simple things. In addition to this, I had called a few days ago at 7:30 am (right when they opened) to talk to a service advisor and I PERSONALLY had to call back two more times throughout the day and STILL was told "all service advisors are busy" and to leave my number and they would call back. I never recieved a call. This has occured EVERY single time I have tried to do business with this dealership (I've been an audi customer for 7 years) and I have now decided to take my business elsewhere because this was absolutely awful service.

My husband and I just purchased the new Q7 from DJ Camp at Fort Worth Audi and could not have been more pleased with our experience. DJ went above and beyond to help us get the best deal possible and make sure that all of our questions were answered. We purchased a few weeks ago and still if there are any problems or questions that we have DJ answers my calls or texts at any time of the day. I had a light come on, on a Friday night at 10pm and I sent DJ at text about it. The next thing I know she is calling me and has an appointment set up for me the next day. You don't find that kind of service easily these days! If you are looking to get an Audi, DJ at Fort Worth Audi is your girl!

My husband and I just bought the brand new 2017 Audi Q7 3.0 and we could not be happier will our sales Experience. DJ Camp is friendly not pushy as I have experienced from other dealerships. She is very knowledgeable and answered all of our questions with patience. We will defiantly go back to buy another car from her once my husband is ready for a trade in. Thank you DJ for a delightful experience!