Reviews
Ethan was very helpful and understanding even after the
Ethan was very helpful and understanding even after the situation played out. Long story short he went above and beyond to provide great quality customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is very knowledgeable and very
Service department is very knowledgeable and very friendly. They kept me updated on progress and provided regular updates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben Garcia did a great job walking me though the car
Ben Garcia did a great job walking me though the car options and selections. Bryan was easy to work with on the finance side. And the car was perfectly delivered. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall from scheduling to pick up everything was easy
Overall from scheduling to pick up everything was easy and fast. The video at the end of service from the mechanic is great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisor, Michael Moja was very professional,
The service advisor, Michael Moja was very professional, courteous and helpful. I will highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!
Berren was the absolutely the best.
Berren was the absolutely the best. So much to talk to and extremely helpful with every step. This was my first car I?ve ever bought from a dealership. So thankful that it was with Berren at Audi. Beautiful dealership. Top tier. Even though I wasn?t there to buy a $60k Audi, I was treated like I was. I couldn?t have asked for a better experience. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great.
Great.experience. Sherry Parker was very knowledgeable and attentive from the first phone call to when she escorted me to my completed car. Everyone in the dealership had a smile and asked if I needed anything. Sherry arranged for me to visit an art museum and Brad was a courteous and informative driver. The lobby was clean and comfortable as always. Car looks great. Thanks Audi Fort Worth.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ann, thank you for taking the time to leave a review for us at Audi Fort Worth. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AVOID AUDI OF FORT WORTH AT ALL COSTS!
AVOID AUDI OF FORT WORTH AT ALL COSTS! Only after I agreed to pay for work to be done on my car, was I told that there was additional work that needed to be done at a cost that exceeded the value of my car. Had they performed a comprehensive assessment and were fully transparent with me, I would not have done any of the work. I find their service department to be derelict at best bordering on incompetent.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chris Chiv General Manager cchiv@group1auto.com
It was pretty nice and clean the guy who attended me was
It was pretty nice and clean the guy who attended me was very nice and attentive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sherry Parker was great and helped me with my Audi
Sherry Parker was great and helped me with my Audi service. Clean and comfortable waiting area with nice amenities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Sherry to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!