Audi Fort Worth

(873 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (817) 730-4553 (817) 730-4553
Used (817) 730-4449 (817) 730-4449
Service (817) 730-4556 (817) 730-4556

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fort Worth from DealerRater.

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Above and Beyond Service from DJ Camp

My husband and I just bought the brand new 2017 Audi Q7 3.0 and we could not be happier will our sales Experience. DJ Camp is friendly not pushy as I have experienced from other dealerships. She is very knowledgeable and answered all of our questions with patience. We will defiantly go back to buy another car from her once my husband is ready for a trade in. Thank you DJ for a delightful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First class experience

Excellent experience from beginning to end. Purchased a used vehicle that was far less expensive than the new Audi's sold here but I felt like I was treated as if I was spending way more. Given great confidence about my purchase and vehicle condition coming from a quality dealership. Was given the full service records performed on the vehicle and the car has been living up to my expectations so far. Friendly service, just might be an Audi guy now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, thank you for being our customer, we sincerely appreciate your business!

Above and Beyond Service

My husband called up to Fort Worth Audi and spoke with DJ Camp about a car they had stocked on the lot. She let us know it did not have some of the features we were looking for. She immediately got a list of our must haves and 30 minutes later she had a car for us to look at. However the car was located in Kansas, not Texas. Some how she pulled some magical strings and got it there the NEXT day cleaned and ready for me to test drive. I had to work earlier that day so we did all the negotiating over text message and phone. So when I arrived to the dealer to test drive it everything was all but signed. They were willing to work with my budget and I feel light I got the vehicle for a STEAL! It is my dream car, literally has every feature I asked for and more. I have owned Mercedes, Acura, and Ford and I have never had such excellent customer service in one location. Every staff member there was kind and courteous. I cannot speak enough good things about them, but DJ was by far the shining star for my husband and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worste experience ever!!

Audi of Fort Worth has given me the worst dealership experience I could ever imagine. I had read the reviews, before buying, and decided to go with a 2015 model to avoid oil consumption issues... Well the issues managed to hunt me down. My car has 24k miles on it. Well Audi should start including QPG along with MPG on their vehicles because it burns through quarts almost as fast as gas. I took it to them and the service rep was very nice. and I got a loaner car. They want me to pay for an engine rebuild out of my pocket, and are charging me for the loaner car. $65 a day while I had it. I cant get my car back until I pay the loaner fee. And it has been almost 2 weeks now and they haven't even told me the amount I owe to get my car out. so I've been having to find a ride to work and back every day I emailed them with no response. its getting old now. They said since it had modifications the warranty is void. Well Audi is well known to have issues with their piston rings and have been sued over it before. Look up Audi oil consumption lawsuit if you want to read more about it. You can read about everybody else with the same issues A known manufacturer defect shouldn't ever void a warranty. But they know I don't want to wind up in a lawsuit for the next year. Now I'm stuck with a car I don't even want anymore after knowing how id be treated. Also with a $5000 minimum repair, and I cant even get the car back because I don't know what I owe them for my loaner car. I wouldn't ever use this dealer again. I'd rather drive a ford focus if it meant I would be appreciated as a customer and taken car of accordingly. It has been bad enough to scar me and will probably never own another Audi again, which is pretty bad because I was a diehard fan before all of this and grew up loving Audi. They lost a long time customer for sure Save you time and money, I wish I did

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Top Notch Experience

Everyone at the dealership was extremely friendly and helpful. Jay that picked me up at the airport, DJ Camp my salesperson, and Seth the finance manager were all top notch employees. Would recommend them and definitely buy from them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service, Best I Have ever Dealt With

I looking for a used car, going through the motions with Autotrader and all the other websites. It seemed like I visited all of the large dealerships in the metroplex, whom all let me down and left me wondering if there was an honest used car salesman anywhere on the planet. I browsed over thousands of cars, as I was not really looking for a certain make or model, but rather just a quality car that would last a while, and a salesman who would be honest with the flaws. Well, I stumbled across a nice, used Audi A4 on Autotrader and decided that would be a nice car to own, so I scheduled an appointment at Audi Fort Worth to look at it. It was by far the best experience I had with any dealership, hands down. Alex Jaeger was an exceptional salesman, who handled everything in a professional manner. Before I took the car home, Alex had the car sent off to the car wash again to detail it, as it had a few smudges on the windshield. The attention to service and detail at this dealership is unparalleled in the metroplex, and has made me an Audi driver for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will not negotiate online!!!

We attempted to negotiate a deal on a CPO Audi online with salesman. The response was they were selling at the list price. When I asked them what could they do I received an email from a sales manager and he bumped up the sales price by about $500 !!! We ended up buying elsewhere. I then received an email from the sales person asking if we were still interested in the car. I responded that we felt insulted and that we had purchased an Audi from another dealer in the northeast. No, I cannot recommend them to anyone due to unethical sales practices!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you very much for sharing your thoughts. We truly apologize if you feel that we were not helping you. As far as no flexibility with our pricing, we will price some of our cars at our rock bottom price. Most of our clients really appreciate this because they do not want to play 'the game' that upsets most customers. The $500 price increase was for the transportation to get the car from Texas to Florida. If we can help you with anything in the future please feel free to contact us. Thank you again for your feedback.

Audi the way it should be.

Just drove from Austin to Fort Worth to get my perfect color combo for a Q5 that makes my heart go pitter pat. I found it on line myself, and worked things out with Alex by phone before making the long trip. He's a new Audi sales guy, who is very helpful and genuine. Ft. Worth Audi is family owned. After dealing with a conglomerate owned dealership in Austin I can appreciate the difference in how I was treated and the quality of the entire transaction. When someone puts their family name on something they have a lot at stake to keep up their reputation, and I respect that. I'm very pleased with the folks I worked with at Ft. Worth Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you are looking for an Audi, you need to buy it here!!

Amazing people and exceptional customer service. We traveled from Oklahoma to buy our first Audi there a few weeks back and we couldn't be happier! The entire process was smoother than we could have hoped for. We will definitely return when we are ready to upgrade. Tony and Adam were AWESOME! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An exceptional car shopping & buying experience

I had made a list of around ten vehicles I wanted to review as well as options desired on a vehicle. First, I wanted a smaller vehicle than my Lexus RX 350, but I also wanted to retain the functionality of space for hauling. After excluding several of the luxury vehicles on my list, I visited Audi of Fort Worth. Although the vehicle I was interested in, the allroad, wasn't on the showroom floor, I was able to drive a nice loaner allroad. It was fun to drive, had great visibility and great technology. Tony Maloku was my sales advisor and he was very knowledgeable about the car and its technology. We priced the loaner car as well as a brand new 2016 and my SUV was evaluated as a trade-in. Two days later on Monday, Tony called me with alternatives that were very attractive. We decided to travel back to Fort Worth from Dallas to see the 2016 he had prepped for us. It was a beautiful car and perfect for my needs. If I had to reach to find anything negative about the car, it would be that it has a safety feature that turns off the radio or disconnects a phone call when in reverse--probably a very good idea! I have no negative comments about the dealership. In fact, this was as pleasant a buying experience as I have ever had. Tony answered all of my questions and went out of his way to provide superior service. He has continued to make sure that I am happy and has helped me with some questions as I learn the technology on the car. Last week I returned to Audi of Fort Worth to have two windows tinted. They did an excellent and neat job. I was introduced to the dealership manager too. Everyone including the receptionist seems genuinely happy to provide excellent service. Thanks, Tony for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.