Audi Fort Worth

(873 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (817) 730-4553 (817) 730-4553
Used (817) 730-4449 (817) 730-4449
Service (817) 730-4556 (817) 730-4556

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fort Worth from DealerRater.

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Wash & Inspect

Took my car in for inspection and a wash. The staff is always very friendly and helpful. Sometimes the end of the month is extremely busy but they managed to get me in and out in very good time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We look forward to providing you with another great service experience!

Great sales team

Great car - great dealer! Mike Fazil was very knowledgeable, courteous and accommodating. Mustafa Moussa was very patient and explained all the intricacies of the technology involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gilbert, thank you for reviewing Mike and Mustafa! We sincerely appreciate your business.

Audi Customer

Ms Tie of the Fort Worth Audi Dealership is excellent in her customer service skills. She is very personable, and she makes sure your car has been cared for in a special way when you pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to hear that Ms. Tie could earn your business and we thank you for being our customer!

Great Service

First time visiting this dealership for repairs and couldn’t have been more impressed with their professionalism and care. Would highly recommend getting your Audi serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words!

Owner

ANDREW was most professional and extremely knowledgeable about the AUDI brand. ANDREW was in constant communication with me while my 2013 Q7 was being serviced. Very pleased!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to hear that Andrew did a great job for you and your Q7!

Recent Service

Very easy process to schedule service and receive a loan vehicle. Service was well done within 24 hours. Staff was very professional and courteous. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words for our service department, glad to hear he did a great job for you!

Top Shelf Service

Andrew and the service team got my car fixed as expected and kept me informed along the way. I have an extended warranty and Andrew handled authorization and claim filing very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you TLC for the kind words! We thank you for your business and look forward to your next visit!

Wonderful experience!

Wonderful experience with Mike!! Thank you for making it easy and painless! The quality of the used car was perfect! We will be returning customers...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Brooke! We look forward to your business with us again!

Service Department Customer Service Restored

Kurt in the service department was great! After the dealership changed ownership, service dropped significantly. Service specialists like Kurt have restored level of service to what it used to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy to hear that Kurt was a great help! Thank you for your business!

Audi A5 service on August 25, 2018

Andrew was great in making sure my car was serviced and provided me with tires that had priced compared with other tire companies. He called and communicated throughout the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy to hear that Andrew was a great help! Thank you for your business!