Reviews
Wash & Inspect
Took my car in for inspection and a wash. The staff is always very friendly and helpful. Sometimes the end of the month is extremely busy but they managed to get me in and out in very good time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We look forward to providing you with another great service experience!
Great sales team
Great car - great dealer! Mike Fazil was very knowledgeable, courteous and accommodating. Mustafa Moussa was very patient and explained all the intricacies of the technology involved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gilbert, thank you for reviewing Mike and Mustafa! We sincerely appreciate your business.
Audi Customer
Ms Tie of the Fort Worth Audi Dealership is excellent in her customer service skills. She is very personable, and she makes sure your car has been cared for in a special way when you pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to hear that Ms. Tie could earn your business and we thank you for being our customer!
Great Service
First time visiting this dealership for repairs and couldn’t have been more impressed with their professionalism and care. Would highly recommend getting your Audi serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words!
Owner
ANDREW was most professional and extremely knowledgeable about the AUDI brand. ANDREW was in constant communication with me while my 2013 Q7 was being serviced. Very pleased!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to hear that Andrew did a great job for you and your Q7!
Recent Service
Very easy process to schedule service and receive a loan vehicle. Service was well done within 24 hours. Staff was very professional and courteous. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our service department, glad to hear he did a great job for you!
Top Shelf Service
Andrew and the service team got my car fixed as expected and kept me informed along the way. I have an extended warranty and Andrew handled authorization and claim filing very smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you TLC for the kind words! We thank you for your business and look forward to your next visit!
Wonderful experience!
Wonderful experience with Mike!! Thank you for making it easy and painless! The quality of the used car was perfect! We will be returning customers...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Brooke! We look forward to your business with us again!
Service Department Customer Service Restored
Kurt in the service department was great! After the dealership changed ownership, service dropped significantly. Service specialists like Kurt have restored level of service to what it used to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear that Kurt was a great help! Thank you for your business!
Audi A5 service on August 25, 2018
Andrew was great in making sure my car was serviced and provided me with tires that had priced compared with other tire companies. He called and communicated throughout the day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear that Andrew was a great help! Thank you for your business!