Reviews
Customer jan 26.
Very friendly and timely service. Andrew was wonderful to work with. That is all I have to say so that is it I’m done. So stop already.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Denise! We appreciate your kind words!
Salesman’s are Liars!
Went to look at a used car and the salesman was liar from the start. He told me that the car we were looking at they just a couple days ago, when in fact they have it posted over a month. He also insisted it drive good when it pulled reAlly hard to right. Also has broken things on car that they were ignoring. When it came to negotiate price they were to high and unable to make a deal. When I told him I had to go and call me after “ an scheduled appointment” for the same car, he chased me outside. I insisted he go back inside and we were done. Shortly after he began texting me trying to make deal. About a week went by and finally came down on price the one I wanted to pay, but I found a nicer car with no problems and the same price. I bought from Frank Kent Cadillac. They were great btw
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for bringing this to my attention. I apologize for what you have encountered with our salesman. That should not have happened. I would like an opportunity to fix this and to earn your business, please contact me. I look forward to speaking with you. Pedro Palenzuela ppalenzuela@Audifortworth.com
Loved my experience with Anthony O’Baner
This was my first experience buying a car from a dealership and my salesman was the best, he was friendly, Courteous, and was willing to make me happy in every way. If you need a car go see Mr. Anthony
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Nicole, Thank you so much for your kind words! We're so glad we were able to provide you with a great experience!
Best Service Dept in the Metroplex
Love FW Audi. Love the service dept. Love Tie Johnson. Best experience with a dealership ever! They never disappoint. Professional, courteous, friendly. No complaints! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello AR! I apologize for the delayed response to your review. We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for being our customer!
OUTSTANDING SERVICE
Miss Tie is always very helpful and amazing. Always a pleasure to have her as my service consultant. As always very pleased. Can’t wait to get my next Audi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, Thank you so much for your kind words for Miss Tie. We're so glad she was able to help meet your needs to your satisfaction. We appreciate your business and look forward to your next visit!
Replaced tire
I was extremely impressed with Andrew's professionalism, efficiency and answers to my questions. Purchasing a new tire and replacing the old tire was quick, followed by a very clean car. I appreciated the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Art, Thank you so much for your kind words! We are so glad you had a great time with us! We appreciate the kind words for Andrew.Thank you for being a customer and we look forward your next visit!
Wanted to buy my wife anew vehicle for Christmas
Drippedin late afternoon salesman was great . Quickly found the right car and wrapped up.fasted purchase ever. Great people even faster service!!!already have told all my friends and family this is the place
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Carlos for your kind words! We thank you for your business and look forward to your next visit!
2015 A3
The buying process was easy and I didn't feel like I was being pushed in any way. The sales manager worked very hard at closing my deal and it worked out great in the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Chad for your kind words! We thank you for your business and look forward to your next visit!
Mark Bloem
Ivan was so helpful and accommodating, I recommend him to my friends. David was also very good throughout the purchase. I highly recommend this team, dealership to anyone thinking about purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mark for your kind words! We thank you for your business and look forward to your next visit!
Small jewel of a dealership.
Bought my 2018 Q5 here and have it serviced here as well. Very easy purchase experience and service department treats me like royalty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Briney, We appreciate your kind words! We're always thrilled to hear we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!