Reviews
Customer
Always excellent service and friendly, professional staff here at Audi Fort Worth. Andrew is the best, he called me several times with updates and explained what was done in detail. You can't go wrong here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Kent for your kind words! We thank you for your business and look forward to your next visit!
Wheel bearing replacement
We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
23K Miles Service Maintenance for A6
My service advisor Tie was very professional, friendly and polite. She advised me that I would have to wait 3 hours for my car to be serviced (oil change, tire rotation and 23K mile service). I was only there for a hour and a half due to the technician quickness. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Sharon for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Serviced my vehicle
My customer service rep Tie was great!!! Very professional and nice. She got me in and out in a timely manner. I appreciated her service very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Maurice for your kind words! We thank you for your business and look forward to your next visit!
Certainly worth the drive!
Loved buying and still love servicing my car here. Also, they have a concierge service option that I will definitely be using in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your next visit!
Audi Q3
Excellent experience, from sales to financing. No pressure and let me test drive several different cars, before I found the ONE. I will recommend to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Scheduled maintenance
85K miles service for my A5. Was able to book service one day after calling, dropped off car, and service was completed at the promised time. Can't ask for more than that, other than some more comfortable chairs to sit in in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you OGL for your kind words! We thank you for your business and look forward to your next visit!
Great service experience
Very positive experience with my service advisor Tie, she was very professional, friendly, and helpful. Audi service experience has been great thus far. I am second owner of the vehicle and did not purchase at the location I had service, but was treated as if I had purchased from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Overall great service!
Excellent service and everyone was very helpful and friendly. They helped with the needs of the day! Overall it was great service. Thank you to the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your next visit!
Great service
I had a great experience. Scheduled my repair, dropped off the car, was offered a shuttle to my house, and was kept abreast of all progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us a review! We look forward to your next visit!