Reviews
Took off work - drove 2 hours BAD CUSTOMER SERVICE
My daughters 2013 audi has had an appt for a coolant pump safety for a MONTH. I took off work and called on the way out of town to make sure all was a go . When I arrived @ FT worth audi they said they had run OUT OF THE PART not even 10 mins ago !!!!!!!! RUDE why would u not save the part for the car who had the appt for a month for the customer driving from out of town .
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service and repair
Nothing but great service from Andrew, took care of my care and max kept me in the loop about what was going and greatly appreciated the effort!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lewis for your kind words! We thank you for your business and look forward to your next visit!
Owner
Great service! My wife and I would def go back. Great job on detail. Customer service. Follow up Scheduling. Very thorough on issues with tire wear.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you David for your kind words! We thank you for your business and look forward to your next visit!
Excellent Service of my Audi
Only have my Audi serviced at Fort Worth Audi because their amazing customer service and quality of work. Easy to make appointment online and seamless droppoff/pickup without waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jmaes for your kind words! We thank you for your business and look forward to your next visit!
Service for an Audi A8
Veronica is always a pleasure to work with. Great service at great prices. Although I do wish that these cars wont break down this often though.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Shawn for your kind words! We thank you for your business and look forward to your next visit!
Service
Talk to Tie, she is fantastic. Customer service is her first priority and she shoots it to you straight. No bull no waste of time.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jason for your kind words! We thank you for your business and look forward to your next visit!
Owner
Fantastic quick service! Repaired my 3 recalls, determined and made repairs for a check engine light and did a state inspection all within a day and a half! Kirks in service was awesome! Thanks for the quick turnaround!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Keith for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great efficient friendly service
Andrew was great to work with. Got my car in quickly, handled everything for me, and made sure it was all done right! Great guy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service due and recall
I had a great service and Kirk MCCoy was exceptional as always. Very helpful! 5 stars for Kirk. Awesome job and will be coming back to Kirk!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sara, Thank you so much for your kind words for Kirk! We are so glad he was able to provide you with an awesome experience! We appreciate your business and look forward to your next visit!
Maintenance
The Gentalmen that helped me was very friendly and I enjoyed the atmosphere. He even put my stearing wheel cover on! I appreciated that extra service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Magan for your kind words! We thank you for your business and look forward to your next visit!