Hallmark Hyundai

We had a good experience buying a used car from this dealership. Everyone was very cool and laid back. Tim Steed was our sales professional. I would recommend this dealership.

Very poor customer service. I went online and saw their ?clearprice? rebates and prices but when I Instant messaged a representative (T. Steed) he never got back with me. I rec?d an email from another representative (L. Campbell) but when I asked about a firm price there was no reply. I even got an email from a manager (V. Spencer) but when I replied, there was an error message saying his mail folder was full. I was surprised because I bought my last Hyundai from them via the internet with no problem 7 years ago. I suggest dealing with Wyatt Johnson Hyundai. I got a firm price via email and just purchased my new car from them with no major problems.

I worked with "The Hatchett man" ( Enon Hatchett is his real name ). He helped by informing me of all my options based on my needs. He was patient and allowed me to make my decision without pressure. Helped through the buying process. The sales manager and finance manager also did not pressure me. I was allowed to leave at any time. They even allowed me to take the car home for the weekend and then decide. the facility is clean and inventory was good. Did not have the color in stock I wanted but went ahead and ordered it from another dealer. They gave me all the incentives/rebates against the purchase to lower the price so I could buy it with no money out of pocket. They did not hold anything back. They are very friendly, curtious, and attentive. Very very satisfied.

I highly recommend this dealership. They went above and beyond to make sure we were taken care of. Thanks to Wes for all your work. The financing deptartment went above and beyond to get a lower interest rate for us. You guys rock!! Thanks also for the great food at Center Point Barbeque.

I hate purchasing cars! This dealership and especially Eron Hatchett made our experience wonderful. Eron was very courteous, personable, knowledgeable. As we moved through the process we also dealt with Victor Spencer. He was also very courteous, personable and knowledgeable. We had a friend who was going to purchase a vehicle. We called him, told him he had to come to Hallmark Hyundai. He ended up purchasing a new vehicle. After all said and done the price was less than what we came in with.

First let me tell you. I hate hate hate shooping for a car. This was my first shopping experience for a car in 15 yrs. We went to a couple dealers and I was turned off immediately by the pushy salesmen. Not to mention I couldn't get a real price out of them nor the sales Manager. We decided to go to Hallmark Hyundai in Hendersonville, TN, which is pretty far for us to drive to look at cars. We were greeted by Marcelo Defreitas. Within 2 minutes I I knew I liked his laid back approach and honesty. I test drove a few cars and he made me feel at ease behind the wheel. On the drive he pointed out the different features on the car. We decided the car that we liked which turned out to be a great deal according to the internet. We left for a bit t think it over and when we got back Marcelo had another customer so Victor took the reins on Marcelos behalf. He was very helpful and we closed the deal. Both men are an asset to this dealership. We picked up the car a day later and Marcelo was with us every step of the way. He took me to the car , put me inside and programmed my phone, signed me up for all the free trials available. He is the best salesman I have ever encountered in my life. He sold while giving me the control. I forgot to mention, when the deal was done, Marcelo played a song on the guitar and sang for us! How cool is that??? Best experience ever. I will share with my friends.

I really loved working with this dealership! I've actually been working with the Hallmark family for over a year and have referred many to visit their family of dealerships, and will continue to do so! I never thought that the buying process could be this fun, but it actually was. :) The staff alone, is a great reason to visit! They will definitely get you the vehicle or help that you need, and they will be upfront and honest and never give you the run-around. The one thing I hate most about buying a car, is the stretching of the truth! But not here at Hallmark Hyundai! They were awesome! I can't wait to work with them again!

We couldn't have had a better experience. Everyone there was friendly and helpful.

I honestly used to HATE dealing with the car buying process and salesmen. That all changed with the latest purchase. I went to Hallmark with an idea of what I wanted but also came with a lot of "baggage" ie negative equity and a high mileage trade in. The guys at Hallmark were absolutely incredible. It was a no hassle experience. They were courteous and helpful. No high pressure buy this, put this on it, add this, can't live without this etc etc etc. Victor Spencer is hands down an excellent salesman, top notch person and extremely easy to work with. Russell was excellent in working with me to finalize the deal and when the day was done I drove out in an AWESOME 2014 Sonata Turbo that I absolutely love. I would highly recommend these guys to anyone and will be doing my future auto shopping with them! Thanks for restoring my faith in car buying!!

Appreciated the willingness of our salesmen to listen to our needs And then to recommend a vehicle that fit those needs. Mr. Wes Sayers was our sales rep and he did a great job.