Reviews
All very friendly.
All very friendly. Even when we were having trouble with the Chevrolet app. Diane, my dealer called me the next day to see if I had gotten through and was able to set it up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your feedback about your experience with us at West Side GM of Berlin. It's great to hear that Diane was able to follow up and assist you with the Chevrolet app. We're always here to help, and we look forward to seeing you again soon! West Side GM Team (920) 361-5100
Gave plenty updates throughout the service of my vehicle.
Gave plenty updates throughout the service of my vehicle. Discussed unforeseen repairs before handling them. Always a pleasure to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that you appreciated the updates and communication regarding your vehicle's service. At West Side GM of Berlin, we strive to make every interaction a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Service was professionally done.
Service was professionally done. Got my vehicle back in a timely manner. Thanks for doing a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback and are delighted to hear that your service experience was professional and timely. At West Side GM of Berlin, we strive for excellence and are glad we could meet your expectations. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Gene ess very friendly and thorough in explaining what
Gene ess very friendly and thorough in explaining what was needed for. my vehicle will definitely be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you found our team at West Side GM of Berlin friendly and thorough in explaining what was needed for your vehicle. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100
Jeff in service listened to my needs and got me the tires
Jeff in service listened to my needs and got me the tires that made the most sense. He was kind, prompt with his response and had a better price on new tires than two other shops. The service area was very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team at West Side GM of Berlin. It's great to know that Jeff was able to assist you with your tire needs and provide you with excellent pricing and service. We take pride in maintaining a clean facility and ensuring customer satisfaction. We look forward to seeing you again for your future automotive needs! West Side GM Team (920) 361-5100
They are thorough and very friendly!
They are thorough and very friendly! Everyone was very nice and very helpful. They did exactly what I asked them to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that our team at West Side GM of Berlin was able to meet your needs and provide friendly assistance. We appreciate your feedback and look forward to seeing you again soon! West Side GM Team (920) 361-5100
I absolutely liked working with both Jeff's and diane for
I absolutely liked working with both Jeff's and diane for sure! Will most definitely come back
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're thrilled to hear that you enjoyed working with Jeff and Diane at West Side GM of Berlin. Your positive experience means a lot to us, and we can’t wait to welcome you back for your next visit! West Side GM Team (920) 361-5100
Great salesperson, great finance person, clean and well
Great salesperson, great finance person, clean and well organized dealership. I would highly recommend west side Gm dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our sales and finance teams at West Side GM of Berlin. We take pride in maintaining a clean and organized dealership and appreciate your recommendation. We look forward to serving you again in the future! West Side GM Team (920) 361-5100
Chris took care of everything for us over the phone since
Chris took care of everything for us over the phone since we were an hour drive away. All we had to do is pick up the truck. Very accommodating.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Chris made your experience smooth and convenient over the phone. It’s fantastic to know you found us accommodating as you picked up your truck. We appreciate your feedback and look forward to serving you again at West Side GM of Berlin! West Side GM Team (920) 361-5100
Jeff is very good at explaining the work needed and
Jeff is very good at explaining the work needed and performed, pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at West Side GM of Berlin. Our team strives to provide clear communication and excellent service. We look forward to seeing you again! West Side GM Team (920) 361-5100