Reviews
Great service, they give great advice for future services
Great service, they give great advice for future services and had no wait time or line
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Done in timely mannor,and it wasn't a gm product very
Done in timely mannor,and it wasn't a gm product very pleased Bob is great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We appreciate your kind words about our service and are thrilled to hear you had a positive experience. We aim to provide timely and excellent service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
Great dealership.
Great dealership. Always smooth transactions. I have been dealing with Westside Garage for many years and always a great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We truly appreciate your loyalty to West Side GM of Berlin over the years. We're glad to hear that you've consistently had a great experience with us. We look forward to seeing you again soon for your next transaction! West Side GM Team (920) 361-5100
Service has been excellent as usual.
Service has been excellent as usual. Have been doing business here for over 20 years! Excellent service and staff!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin over the past 20 years. It’s fantastic to hear that you’ve consistently received excellent service and support from our staff. We look forward to serving you for many more years to come! West Side GM Team (920) 361-5100
Nice friendly place.
Nice friendly place. Bob was very personal and explained my service in detail. Once service was completed, he even walked me out to my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Bob provided you with friendly and personalized service at West Side GM of Berlin. It’s great to know that he took the time to explain everything in detail and made sure you felt valued. We hope to see you again soon! West Side GM Team (920) 361-5100
They are honest and really work to get the best vehicle
They are honest and really work to get the best vehicle for your needs. The Service Department is tops, and you can trust their recommendations for your vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Barb! We greatly appreciate your positive feedback about West Side GM of Berlin. We're thrilled to hear that you found our team honest and dedicated to finding the best vehicle for your needs. It's also fantastic to know that you trust our Service Department and their recommendations. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
They rushed through the work on my tires and brakes.
They rushed through the work on my tires and brakes. After asking me several times if i could come early and my expressing several times i work 12-16 hour NOC shifts, and would try. But none the less i did drop my car off 1 Hour early for them. On 3 hours of sleep. Got my car back and they did not do the alignment, explaining that it brought them to the end of there day, iterating again how “if i had brought it there earlier.” Now after spending the 2K. My scar squeals and sounds like metal is grinding.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you, we appreciate your feedback regarding your recent experience at West Side GM of Berlin. We understand your concerns about the tire and brake service. We strive to provide thorough and timely service and your experience does not reflect our standards. Please reach out to us directly to discuss this further, and we will work to ensure your vehicle is evaluated and address any issues promptly. Your satisfaction is important to us, and we appreciate the opportunity to resolve this matter. West Side GM Team (920) 361-5100
Was good with the oil change and tire rotation and change
Was good with the oil change and tire rotation and change the battery all in a hour
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're thrilled to hear that we were able to provide you with a quick and efficient service for your oil change, tire rotation, and battery change at West Side GM of Berlin. We appreciate your support and hope to see you again next time for any of your vehicle needs! West Side GM Team (920) 361-5100
They always get my oil change done quickly in a timely
They always get my oil change done quickly in a timely manner. They explain the problem very good if there is one. Very helpful when I call them.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and efficient oil change experience at West Side GM of Berlin. Our team is dedicated to providing clear explanations and helpful service, and it's great to know that this has made a positive impact on you. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Great work.
Great work. Friendly people. I will be back. Working in Berlin. It’s convenient. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. Our team is dedicated to providing friendly service, and we're glad our location is convenient for you. We look forward to welcoming you back soon! West Side GM Team (920) 361-5100