Reviews
Westside is always there when I need them.
Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for being a loyal customer for over 30 years! We truly appreciate your trust in West Side GM of Berlin and are glad to hear that you've always had a positive experience with us. We look forward to continuing to serve you in the years to come! West Side GM Team (920) 361-5100
They serviced my truck installed my new rims and tires,
They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered another hub cap the owner was belligerent after realizing she was in the wrong fixed that. Two weeks later I went in to get the tires rotated and they refused to service the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your concerns regarding the service performed on your truck, particularly with the balancing and the issues with the hub caps. We appreciate your feedback and take it seriously as it helps us maintain our standards at West Side GM of Berlin. We encourage you to reach out to us directly so we can discuss this matter further and find a resolution that meets your needs. Your satisfaction is important to us, and we would like to ensure that any outstanding issues are addressed. Thank you again for your input. West Side GM Team (920) 361-5100
Excellent Job !
Excellent Job !! Above and Beyond !!👍👏😃Jeff was Helpful and Explained in detail what was happening .. Helped us get rebate Etc … and mentioned Insurance coverage too ..👏👏👏😃
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear that Jeff went above and beyond to assist you with your vehicle purchase. His dedication to providing detailed explanations and guidance on rebates and insurance coverage truly reflects our commitment at West Side GM of Berlin. We appreciate your feedback and look forward to welcoming you back next time! West Side GM Team (920) 361-5100
First visit - friendly staff, nice waiting room and good
First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great first visit with us at West Side GM of Berlin. Our staff always aims to provide friendly service and create a welcoming atmosphere. We hope to see you again soon! West Side GM Team (920) 361-5100
This dealership is the best!
This dealership is the best! Gets you in and out fast with there skilled mechanics and reasonably prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at West Side GM of Berlin and that our skilled mechanics were able to assist you efficiently. We appreciate your kind words about our pricing as well. We look forward to seeing you again soon! West Side GM Team (920) 361-5100
It was my first time the guys were very nice and i'm sure
It was my first time the guys were very nice and i'm sure I'll be going back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a positive first experience at West Side GM of Berlin. Our team is dedicated to providing excellent service, and we look forward to welcoming you back again soon! West Side GM Team (920) 361-5100
Very helpful.
Very helpful..letting us take our vehicle overnight to get to get a feel of this vehicle and everything about it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear that you found our overnight vehicle program helpful in getting a feel for your new ride. At West Side GM of Berlin, we aim to provide a comprehensive experience to ensure you’re completely satisfied with your vehicle. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! West Side GM Team (920) 361-5100
Westside Garage has gone above and beyond to make sure I
Westside Garage has gone above and beyond to make sure I was happy with my purchase. I was so impressed that I sent my parents there to buy a vehicle. They definitely have that small town, family vibe values. I would highly recommend going there. Jeremy, Jeff, and Lisa are amazing. They definitely put their customer's needs first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at West Side GM of Berlin. It means a lot to us that you referred your parents as well! Jeremy, Jeff, and Lisa will be delighted to know they made such an impression. We truly appreciate your recommendation and hope to see you again soon! West Side GM Team (920) 361-5100
On 2 occasions they took my 2008 GMC Duramax in changed 2
On 2 occasions they took my 2008 GMC Duramax in changed 2 glow plugs and last time fixed my broken mirror. Very satisfied!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Steve, for your wonderful review! We're thrilled to hear that you are very satisfied with the service provided for your 2008 GMC Duramax, including the glow plug replacements and mirror repair. Your trust in West Side GM of Berlin means a lot to us. We look forward to helping you again in the future! West Side GM Team (920) 361-5100
The experience with Chris and West Side GM was great.
The experience with Chris and West Side GM was great. This is my 3rd vehicle purchase with West Side and they always have made it a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that your experience with Chris and West Side GM of Berlin has been consistently positive. We appreciate your loyalty and are delighted to have helped you with your third vehicle purchase. We look forward to seeing you again for your future needs! West Side GM Team (920) 361-5100