Reviews
VeryGood
I have always felt that West Side has been fair and I am completely satisified with the wok they do. I have been going to them for many years and have no complaints with their service or fees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Could not have been better.
We have dealt with West Side since moving to Berlin in 1995. We have gotten more cars than I realize from them. The sales & service people we have dealt with are phenomenal. I would recommend West Side to anyone..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are very thankful to have loyal customers like you. We hope you are enjoying your new Traverse and will see you again soon! The West Side GM Team
Over the years I think we have purchased 6 or 7 new...
Over the years I think we have purchased 6 or 7 new vehicles at West Side and just recently a used Buick. Jeff worked very hard for us trying to find exactly the type of vehicle we were looking for. He touched base with us daily, keeping us updated. He found exactly what we were looking for at an auction. He brought it in and had the mechanics go through it. Also did some light scratch touch ups and put on a clear coat on the exterior as well as an entire interior cleaning. WOW! Obviously we are real happy. We have been a Customer since the 90's. I think that speaks for itself. Dick Meidl
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dick, Thank you for the great review; we are very thankful to have you as part of the West Side GM family! We will see you again soon! The West Side GM Team
Great experience as always they are very professional...
Great experience as always they are very professional they explain when there us a problem in words you can understand very friendly and efficient and convenient Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I absolutely love this dealerships maintenance and repair...
I absolutely love this dealerships maintenance and repair shop. Gene and the guys do a great job communicating what is going on with my vehicle. Very helpful. Always have it in on time and out when they say it is time for pick up. I feel comfortable here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! We love to hear that Gene and the rest of the team make your experience great! We look forward to seeing you the next time you're in! The West Side GM Team
I felt good that some people take time out of there busy...
I felt good that some people take time out of there busy life to check out what is going on with my. Bob also made me feel better to drive my Trax
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to know that our team was responsive and helped you when you needed it! Thank you for leaving us a great review! The West Side GM Team
Tires and wheels
This was a follow up appointment to replace two wheels and mount new tires. I was very satisfied with the service provided and would highly recommend west side dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to know that we were able to provide you with great service! Thanks for taking the time to leave a review and recommending us to your friends - we greatly appreciate it! The West Side GM Team
good job
great service and quality work done. I enjoying coming here. they keep me informed of the job. the good service they provide is very well apprieciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us such a great review! We greatly appreciate your continued business! The West Side GM Team
Tired Battery!
My vehicle was having starting problems for over a week, and then it didn't start yesterday so we threw it on the battery charger, and took it in to West Side, they were able to squeeze it in and test it and replaced the battery for me with no problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us to service your vehicle! I am happy to hear that our service department was able to squeeze you in!
Happy customer
They did a very good job taking care of my emergency I would recommend West Side Garage to any one. Thank you for your assistance
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that we were able to help you when you needed it!! Thanks for trusting us to take care of your vehicle.