Reviews
Great Experience
Good service at a fair price. Drive all the way from to valley to West Side and it is worth the trip and will continue to do so for a Sales and Service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent
I have bought from west side for 15 years and their service is always great. i went in for oil change and bought a new truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marilyn, Thank you for always supporting our business, we are happy to have you as a part of the West Side GM family! We hope to see you again soon!
All was great.
Good service at a fair price. Everything done satisfactory and in the time frame discussed. My rebates were discussed with me and I received all paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for coming to West Side for your service, we are happy that you had a good experience working with Jeff and Gene! See you soon!
Consistent
Same great service as always. Jeff always calls to keep us up on progress. West Side GM always checks for all applicable coupons and discounts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! I am happy to hear that Jeff is always providing great service for you! We are thankful that you chose to service your vehicle with us and support our business! We will see you again soon!
I'll be back
I received the same customer care that I was given on my last purchase from West Side garage. I have no reason to go anywhere else. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming back to West Side to purchase your new vehicle, we hope you are enjoying your new truck! We are happy that you continue to chose to support our business when looking for you new vehicle! We look forward to seeing you again soon!
Replace factory tires
Tires replaced in timely fashion. However, factory tires lasted less than half expected life. GM offered no help, but Michelin covered some of the tire cost. Original factory rims need to be replaced as final clear coat is deteriorating - rims and tires were to be done at the same time to save me some mounting/balancing cost. Two months later, no rims due to GM strike and I needed tires to be put on before snow flies and ended up paying full mounting/balancing charge. Still no schedule for new rims to arrive. Not a very good feeling about GM
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Donna, We are sorry that it took so long for GM to get us your new rims, we wish that it didn't take so long to get the part! We want to thank you for being patient during this time, and are happy that you were able to get your rims! Thank you for choosing to support our business!
Great
Great service. Attention to detail to make sure vehicle was given the multi point inspection. Friendly service and willing to answer questions about my vehicle and the service done.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am happy that you had a good experience with our service department, and we hope to see you again soon!
fast and curtious
nice people to work with , makes the customer fell important , waiting room is comfortable, everyone friendly. they aim to please. nice place to do service and buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing West Side to do your service on your vehicle! We are happy that you continue to have good experiences when you visit us, and we hope to see you again soon!
every thing went smooth
purchase new truck from jeff molwin sale went fast and I was satisfied after the sale I was shown how everthing in trucke worked truck was ready to go on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing to buy your new truck from us! We hope that you are enjoying your new Silverado, and hope to see you soon!
Different from the others
Great service from a friendly family business, same as always. They have no employee turnover, so you really get to know everyone and what their role is. Always a friendly greeting from the owner, Jeff Maldwin, who is always on site. How rare is that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Cliff, Thank you for always choosing to support our family business; we are lucky to have you as a part of our West Side GM family! I am happy to hear that you have great experiences in our service department!