Reviews
I would like to thank Jeremy and everyone else at West
I would like to thank Jeremy and everyone else at West Side GM. Especially dealing with out of state registration and plates. Thanks Corry
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind words, Corry. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100
Clear explanation of needed service with opportunity to
Clear explanation of needed service with opportunity to ask questions. Professional interactions with experience based knowledge base.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. West Side GM Team (920) 361-5100
Service tech I delt with had very good communication with
Service tech I delt with had very good communication with me on parts problems and cost
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! Happy customers are our goal and our mission at West Side GM of Berlin, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. West Side GM Team (920) 361-5100
Everyone was friendly, helpful, professional and tried to
Everyone was friendly, helpful, professional and tried to cater to our specific needs. It's nice to have a local business that cares about its customers. I enjoy buying and maintaining my vehicles with them. I particularly enjoyed working with Diane Grant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review brightened our day, Ruth! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. West Side GM Team (920) 361-5100
Dealership is top notch.
Dealership is top notch. Great service and always helpful. They always go above and beyond
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At West Side GM, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, David! West Side GM Team (920) 361-5100
They helped solve a starter problem everything did check
They helped solve a starter problem everything did check out ok but went to start car back up found starter sometimes ticked like I was having trouble with recommending new starter.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susan, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at West Side GM of Berlin and we look forward to your continued business! West Side GM Team (920) 361-5100
The windshield had a crack and needed to be replaced on
The windshield had a crack and needed to be replaced on the used truck we purchased. It took 28 days for this to be done, today, finally.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. West Side GM Team (920) 361-5100
Have bought there for years.
Have bought there for years. They always treat me like I’m the only one at time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We can't tell you how much we appreciate your customer loyalty! West Side GM Team (920) 361-5100
I have been getting my vehicles serviced at Westside GM
I have been getting my vehicles serviced at Westside GM for over 20yrs . Always leave satisfied. Would recommend them to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at West Side GM of Berlin. If there is anything more we can do for you please come back and see us any time! Take care! West Side GM Team (920) 361-5100
Kept me informed of what was going on.
Kept me informed of what was going on. Provided a rental at a reasonable price. Had the parts in stock so no waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100