Reviews
Jeff Kapp keeps me coming back!
Jeff Kapp keeps me coming back! He is the best! He Always provides excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome feedback! You're right, Jeff is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. West Side GM Team (920) 361-5100
That was fun, but wish there had been popcorn :) !
That was fun, but wish there had been popcorn :) ! See you at 5,000 miles!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100
Very nice and easy to work with.
Very nice and easy to work with. Enjoy the service and friendly people that work there too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100
Good techs.
Good techs. Work area clean. Good customer care. Overall great people and very clean environment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent input, Jim! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100
This dealership was incredible!
This dealership was incredible! We visited a much larger dealership in Oshkosh, spent at least 30 minutes on their lot, and had no one greet us. Chris met us within a minute, showed us exactly what we were looking for, and walked us through every step required. Charles was there to help us through other steps and financing. I can't say enough about Chris and Charles! Their knowledge, friendliness, and professionalism were admirable! When you're looking for a vehicle, stop there first!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. West Side GM Team (920) 361-5100
On time service.
On time service. Always find a way to fit you into the schedule. Always explains the service needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We feel our service department is what makes West Side GM of Berlin special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. West Side GM Team (920) 361-5100
Employees are courteous.
Employees are courteous. Work was done in a timely manner. Will be back again next fall!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your day to share your wonderful experience with us, Darlene. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We will look forward to helping you again when it’s time for your next service. West Side GM Team (920) 361-5100
Curious, caring, helpful, and very reasonable prices.
Curious, caring, helpful, and very reasonable prices.My vehicle broke down and the service center came to the rescue! Thank you Jeff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Jeff and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. West Side GM Team (920) 361-5100
Beautiful place to buy a car thanks Diana and Jeff for
Beautiful place to buy a car thanks Diana and Jeff for taking great care of my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. West Side GM Team (920) 361-5100
Service was good and fast and very convient for us will
Service was good and fast and very convient for us will go back again next tine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. West Side GM Team (920) 361-5100