Reviews
The service department cares about your vehicle and you.
The service department cares about your vehicle and you. Appreciate the knowledge and help when you have an issue with your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. West Side GM Team (920) 361-5100
They always take good care of me!
They always take good care of me! They are welcoming and efficient every time I am there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this amazing review for our team! At West Side GM, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. West Side GM Team (920) 361-5100
Very professional as always and always nice and helpful
Very professional as always and always nice and helpful everything is explained to you I'm not ways you can understand
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department, Diane. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! West Side GM Team (920) 361-5100
Jeff in the service department is on the ball.
Jeff in the service department is on the ball. Promptly gets answers to my questions. Gets the job done right
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! West Side GM Team (920) 361-5100
Better than the ford dealership.
Better than the ford dealership. I've taken my two vehicles for some time now. Now days it's a problem just getting in. If I need an oil change you have to make an appointment like 4 weeks before you need it... Thank you for getting me in and saving me some money too. I had gone to an other company for my car and cost ?? $107.00! No thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. West Side GM Team (920) 361-5100
Professional, personable, efficient.
Professional, personable, efficient. Jeff is knowledgeable, and very easy to work with. Answers all my questions and when possible gives great advice. Goes the extra mile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At West Side GM of Berlin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! West Side GM Team (920) 361-5100
Friendly Didn't take long.
Friendly Didn't take long. Polite staff comfortable waiting room I trust them to do a good job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, Mary! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. West Side GM Team (920) 361-5100
Was a great experience everything was handled
Was a great experience everything was handled professionally And everything went well Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at West Side GM of Berlin! If there is anything else we can do for you, please feel free to give us a call. West Side GM Team (920) 361-5100
Quick service.
Quick service. Good details. Good experience Was very happy service provided and explanation of status of vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100
Easy to work with.
Easy to work with. Caring Honest listen to your concerns Helpful try to make you comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! West Side GM Team (920) 361-5100