Reviews
I have been with westside more than 20 years.
I have been with westside more than 20 years. The service is great that always me mide needs. When getting a new care they go over every thing and make sure I understand all of the features. Diane has my go to person every time. I share with my family which by the way they get their cars and trucks from Diane as well, same goes for all of my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We are thrilled to hear about your positive experiences with West Side GM of Berlin over the past 20 years. It's always a pleasure to assist you with your automotive needs, and we appreciate your loyalty. We'll make sure to pass along your compliments to Diane. Thank you for recommending us to your family and friends; we look forward to serving you all for many more years to come. West Side GM Team (920) 361-5100
Performed work i requested in the time they said it would
Performed work i requested in the time they said it would take and advised me of future work that has to be done next time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. West Side GM Team (920) 361-5100
Outstanding service in both the sales and the service
Outstanding service in both the sales and the service dept. The salesman, Jeremey from Westside picked my vehicle up, and then dropped it off when service was complete. The word was done well and looks great. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! West Side GM Team (920) 361-5100
Service was prompt and they are always helpful and they
Service was prompt and they are always helpful and they keep you abreast of cars needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review, Margaret! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100
He is a good salesman , fun to deal with.
He is a good salesman , fun to deal with. We definitely would tell other people to buy from Chris and West Side Garage
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for your wonderful review of West Side GM of Berlin and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! West Side GM Team (920) 361-5100
Always very helpful and prompt service.
Always very helpful and prompt service. Willing to go the extra mile. Everyone is knowledgeable about their job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. West Side GM Team (920) 361-5100
Chris and William went above and beyond for me.
Chris and William went above and beyond for me. My wife and I are greatly appreciated. Had a few things added to the vehicle I didn’t think would happen, but they made it happen. From sales to service to auto body, they all were involved and were fantastic to the point where we were able to collectively agree on a deal. Chris listened to me, Charles made it happen all while service and auto body exceeded my expectations. Love my Vehicle. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! West Side GM Team (920) 361-5100
Wonderful experience always do a wonderful job and get
Wonderful experience always do a wonderful job and get her done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at West Side GM of Berlin. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! West Side GM Team (920) 361-5100
In the process of getting my car fixed to meet the
In the process of getting my car fixed to meet the repairs that were noted before I purchased and having no results
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I will never go back there they treated me like a dumb woman and I still didn’t get all the work done that was supposed to be done before I purchased the car. Was told all was done but no and in the process more repairs needed to be done because they did them
Worst time ever buying a car. They must have used touch up paint because rust is showing through in many places. Will never recommend
Professional, friendly employees.
Professional, friendly employees. The service department helps make the pain and expense of car repair as pleasant as possible. *****
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our service department is what makes West Side GM of Berlin special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! West Side GM Team (920) 361-5100