Reviews
Car had a rattlin noise on cold start.
Car had a rattlin noise on cold start. Technician determined air pump was faulty and replaced on warranty. Excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! West Side GM Team (920) 361-5100
Everything went well Asked if I could get my windshield
Everything went well Asked if I could get my windshield cleaned and they did a great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! West Side GM Team (920) 361-5100
Happy with work and their communication.
Happy with work and their communication. Shop is real close to where I live and convenient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Issue was resolved efficiently.
Listened to me and worked within my budget.
Listened to me and worked within my budget. Took care of a little rust spot before I took the car. I believe I will be a Westside customer for the rest of my driving life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recent purchase! At West Side GM of Berlin, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! West Side GM Team (920) 361-5100
The dealership was wonderful.
The dealership was wonderful. Gene needs to learn billing Is westside is a wonderful dealership to work wit
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. West Side GM Team (920) 361-5100
Always quick and informative Everyone is always nice and
Always quick and informative Everyone is always nice and polite. The waiting area is clean. As I usually sit and wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! West Side GM Team (920) 361-5100
very friendly.
very friendly. able to explain costs and parys very fast with service needed. cost appropriate for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! West Side GM Team (920) 361-5100
very friendly. able to explain costs and parts very fast with service needed. cost appropriate for service
We purchased our 2008 Yukon Denali on 1/22/2024 and have
We purchased our 2008 Yukon Denali on 1/22/2024 and have been pleased with the service. That same day we had a question about a message that showed up concerning the tires. I called and then went back to the dealership. They were very help full and fixed the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. West Side GM Team (920) 361-5100
Friendly, careful to show me what needed to be done,
Friendly, careful to show me what needed to be done, helpful in planning next steps...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. West Side GM Team (920) 361-5100
Everyone is nice, knowledgeable, and professional.
Everyone is nice, knowledgeable, and professional. I really like how they explain things to me and remind me when I need to have things done on my car to maintain it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! West Side GM Team (920) 361-5100