Reviews
The salesmen were not pushy at all, very honest and
The salesmen were not pushy at all, very honest and helpful when it came to purchasing my new vehicle. John Nixon was especially exceptional.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. It's great to know that John was able to provide you with exceptional service while you purchased your new vehicle. We appreciate your kind words and hope to see you again soon! West Side GM Team (920) 361-5100
They got my car and fixed it the same day.
They got my car and fixed it the same day. They helped me get a rental so I could complete some errands.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear that your car was fixed the same day and that we could assist you in getting a rental. At West Side GM of Berlin, we strive to provide efficient service to our customers. If you need anything else in the future, feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100
We have been purchasing our vehicles for West Side Garage
We have been purchasing our vehicles for West Side Garage they have always provided GREAT Service and work with us to get the vehicle we want at the best price.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your continued trust in West Side GM of Berlin. It’s our goal to provide great service and help you find the perfect vehicle at the best price. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
Staff is very friendly and helpful.
Staff is very friendly and helpful. They will try to answer any question you may have.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. We're always here to assist you, so don’t hesitate to reach out with any questions. We look forward to seeing you again! West Side GM Team (920) 361-5100
Great sales department and service department.
Great sales department and service department. Can't go wrong with this dealership and it's employees.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about West Side GM of Berlin, we truly appreciate your positive feedback! We are thrilled to hear that you had a great experience with both our sales and service departments. Our team works hard to provide top-notch service, and we are glad that it shows. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100
The dealership is very clean.
The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any vehicle service or body repair
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100
below standard service no sense having an online booking
below standard service no sense having an online booking if when you get there they don't show you have an appointment and no response from anybody to make it right
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Here at West Side GM of Berlin, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth and work towards a positive resolution. West Side GM Team (920) 361-5100
From beginning to end service was spot on I was not the
From beginning to end service was spot on I was not the number ticket attached to my key I was a real person treated with the utmost respect something that is so hard to find in Florida if at all. Thanks so much to Bob for the great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing West Side GM of Berlin for your automotive needs! We are delighted to hear that you had a spot-on experience with us from beginning to end. Providing respectful and personalized service is a top priority for us. Shoutout to Bob for delivering a great experience during your visit. We appreciate your positive feedback and look forward to assisting you again! West Side GM Team (920) 361-5100
Family friendly, honest and caring.
Family friendly, honest and caring. We went to just look at a car but not to buy. But the dealers were so wonderful and patient and willing to work with us we went back and bought the car because we really were i.pressed with the dealership.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us, Steve! We are thrilled to hear that our team at West Side GM of Berlin provided you with a family-friendly, honest, and caring experience. Our goal is to ensure that every customer feels valued and supported, whether they are just browsing or ready to make a purchase. We look forward to welcoming you back in the future and appreciate you choosing us! West Side GM Team (920) 361-5100
Service seems as good as can be ,fa la la la la la la cha
Service seems as good as can be ,fa la la la la la la cha
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing West Side GM of Berlin and for sharing your positive experience with us! We appreciate your feedback and look forward to assisting you again in the future. See you next time! West Side GM Team (920) 361-5100