Reviews
Very professional, fast and friendly service.
Very professional, fast and friendly service. Tyson walked me through the required repairs and kept me informed regarding the status of my car. I trust this dealer to give reliable service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Katelyn always done a fantastic job taking care of her
Katelyn always done a fantastic job taking care of her customers. She's kind, honest ,and transparent when it comes to providing recommendations and that really makes the overall experience great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Tucson BMW has the best Service Division in Arizona.
Tucson BMW has the best Service Division in Arizona. Best part about it they service on Saturdays. Ask for Tyson Kessler he is the best. My car is a 328i Convertible
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Really professional people and the sales person Patrick
Really professional people and the sales person Patrick is hard worker professional and amazing guy he was important part to buy my new car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Katelyn always does a super job.
Katelyn always does a super job. Been very responsive to my calls, and great follow through. This visit there was a new person working with her, forget his name, and he was fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Douge, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I'm a BMW die-hard, and own two others (with no intent to
I'm a BMW die-hard, and own two others (with no intent to sell either anytime soon). Both the sales and service staff have always been friendly and very helpful answering any questions i have had. They treat me like i matter!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
The BMW of Tucson service department got my car in for
The BMW of Tucson service department got my car in for service as promised and they had the work finished by the promised time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Workmanship is always good at BMW, labor fees are usually
Workmanship is always good at BMW, labor fees are usually double the price of parts, I think that could be readjusted, as most cars are computerized and troubleshooting is reduced greatly for the MX guy. Having said that BMW Tucson has always done a Great job on my 2013 X5 35d . I highly recommend them Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Alarm sensor
Great customer service, thanks Jessica Lowe. I would recommend other BMW owners to get their car service at this location.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
It was a smooth and easy.
It was a smooth and easy. Also, Jessica is very honest and only recommends service/maintenance which are deem necessary. They are not trying to just earn your money for the sake of it. Will definitely be back always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Please don't hesitate to reach out if there's anything additional we can do for you.