Reviews
Bmwx3
I bought my X3 at the Autonation Dealer In Tucson Az and very please with all the services and dealer teams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Helpful and professional
Went in for a maintenance check and software update issue. The service manager and staff were very helpful. Facility is very clean. My dirty car was returned clean with no water spots. A step up from Audi Denver.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Larry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Jayme was great as always and she had my car washed and
Jayme was great as always and she had my car washed and it looked great when I picked it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The service department needs to step up and fix my
I would not recommend this people to Noone. I took my car in for a recall and ended up with half of my electronics not working . I took it back to them and they would not fix what they screwed up.to make a long story short . Just because my car is an 08 don't mean it's some peace of crap but that's how they made me feel . I'm still trying to get them to fix what they screwd up now they won't talk to me . I had to fix one of the problems myself because there mechanics are to lazy to do there job. I know this for a fact that they didn't even look at it cuz if they did they would've found the problem just like I did . That not no way to treat your customers this is bmw what the xxxx .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Martin, we are deeply disappointed by your experience at BMW of Tucson. Please call our General Manager at (520) 549-2167 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
The service time was very helpful each and every time in
The service time was very helpful each and every time in come in. Also, everyone has been very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very smooth service experience.
Very smooth service experience. Very good loaner car experience service advisor was very knowledgeable. Very good service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
Good experience from the service rep, Jayme. Helped me quickly get in and was able to coordinate all the services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yash, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Clean facilities.
Clean facilities. Staff was attentive and kind. My service person was well spoken and knowledgeable of the service I was receiving. Nice experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Please let us know if there is anything else we can do for you; we are more than happy to help!
Took my car in for scheduled maintenance.
Took my car in for scheduled maintenance. Needed new tires. Humberto showed me competitor’s quotes and although the dealer was higher by a little, they provided me with a loaner vehicle until the tires arrived and were installed. That alone made it all worth it. So, great service, excellent communication, always courteous and the job was done well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
It's always pleasant here at BMW.
It's always pleasant here at BMW. I do wish they had an on-site scheduler which would make it more personable. Service is always good and the waiting area is always stocked and comfortable. I got a ride to work and the young man was very nice and had a good conversation. Great Job!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!