Carlson Toyota

(684 reviews)
Visit Carlson Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (763) 515-2750 (763) 515-2750
Used (763) 515-4228 (763) 515-4228
Service (763) 515-2935 (763) 515-2935

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carlson Toyota from DealerRater.

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GREAT

EXCELLENT WHOLE TEAM DID GREAT WORK QUICK FRIENDLY SERVICE WOULD RECOMMEND CARLSON TOYOTA TO FRIENDS AND FAMILY FREE COOKES AND BOTTLE WATER AND INTERNET SERVICE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best place to go for car maintenance/service.

The staff is always courteous and friendly. They never try to sell me services I don't really need like some other places I've been. The estimated wait time is almost always shorter than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought the truck I've wanted for years

Other dealerships could not get what I wanted. Carlson did. I'm a customer for years to come. They had the truck I wanted and at the time I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

tundra and highlander acessories

very helpful in choosing the correct items to customize to our fit. The tundra got the protetion film and raptor steps and the highlander got the weather tech mats that fit like a gloves. Thank you Kendra and Tom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very well rounded group of service folks.

Employees and Environment make waiting for service to be complete an easy stay / wait. Thank you and keep up the good work. Have a Merry Christmas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchasing our new RAV4 was a joy

I would definitely recommend Carlson’s Toyota if you’re looking to buy a new car. They made it a painless experience. Everyone was so nice and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional Buying Experience

From the time we walked in the door and out with our new Corolla, Carlson Toyota made our needs a priority. Bo Brown and all the staff were very courteous and went above and beyond. They answered all my questions and didn't try to sell me anything I didn't want. They are true professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

Scott Backman was truly professional, courteous & cordial. He should be commended. He consistently provides great customer service. Carlson Toyota service is truly best in the business and Scott is living proof!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carlson Toyota

Always a fantastic experience at Carlson. They are very courteous and timely. The waiting area is always clean and comfortable. I would drive further to go here, rather than somewhere closer and more convenient to me, just for their excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Remote start installed

I am extremely happy with the customer service and service I get there. Justin Nickel was extremely friendly and helpful showing me how to use my new remote. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.